Houseman

Scope of position:

Under the general direction of the Housekeeping Management ensure all linen is exchanged and delivered according to standards all corridors are vacuumed and every guest request is completed in a timely manner.

Responsibilities:

• Ensure the highest levels of guest service through the application of Fairmont Core standards and standard operating policies. 
• To make sure all soiled linen is regularly emptied from the pantry and returned to the linen room.
• To stock up all pantries with clean linen according to par-stock
• To assist the linen room as required with daily tasks.
•  To report immediately any Lost and Found article(s) whether found in room corridors service lift landing public areas or basement.
• To report any equipment which is malfunctioning to the Floor Supervisor or Housekeeping Management.
• To be responsible to sign for assigned key pager work paper and return by end of shift.
• To ensure that all equipment including vacuums used for the day are cleaned and stored in the storeroom.
• To vacuum and dust all corridors and staircases as assigned by section.
• To bring any guest supplies daily to pantries according to daily order list and replenish service areas.
• To note all Guest requests received via HSK Supervisors/Management and carry out exactly all requests.
• To move furniture from time to time.
• To refill daily chemicals.
• To clean all walls lights/ceiling lights as required
• To do brasso and clean windows with window frames in all arrival and long stay guest rooms.
• To assist with the removal of guestroom drapery for cleaning
• To conduct deep cleaning tasks as assigned (e.g. Spot carpet cleaning shower head de-scaling etc). 
• To keep Housekeeping Office floor pantries & storerooms clean & tidy always.
• To report anything which could be classed as a Health & Safety hazard.
• Assist in on job training of new House Attendants as and when required.
• To attend training courses given by Housekeeping and Human Resources
• To comply with any reasonable request by the Supervisor and Hotel Management.

Qualifications :

• Fluency in English essential
• Competency in verbal English essential
• Previous experience in Hotel Housekeeping department desirable
• Previous experience in customer service desirable
• Previous experience in 5-star property desirable
• Dynamic energetic and thrives under pressure.

Additional Information :

EMPLOYMENT EQUITY  

We as a company are committed to diversity and inclusion. Our Employment Equity Plan and Targets will be considered during the recruitment process. We welcome applications from individuals with disabilities and diverse backgrounds.

Remote Work :

No

Employment Type :

Full-time