Senior Lifecycle Marketing Manager, Customer Retention & Engagement | Housing

About EliseAI

At EliseAI were improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows we make them more efficient reduce costs and improve the experience for everyone.

• Housing: We simplify how renters tour apartments sign leases submit maintenance requests and stay connected with their property teambringing everything they need for their home into one place.

• Healthcare: We make it easy to schedule appointments complete intake forms and we help patients communicate with providers so everyone can focus on health instead of paperwork.

With EliseAI organizations reduce manual work improve accessibility and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About the Role

As Senior Lifecycle Marketing Manager Customer Retention & Engagement Housing youll design and execute highly targeted high-impact marketing programs that drive engagement pipeline and revenue from EliseAIs most valuable accounts. Youll partner closely with Sales Product Marketing and Marketing Operations to identify priority accounts orchestrate multi-channel campaigns and measure the impact of ABM on deal velocity and win rates.

This is a hands-on IC strategic role where youll combine creativity precision targeting and data-driven execution to influence decision-makers in complex B2B sales cycles. Youll be responsible for building a scalable ABM program that aligns perfectly with our enterprise go-to-market strategy.

As Senior Lifecycle Marketing Manager Customer Retention & Engagement Housing youll have the opportunity to directly influence our most strategic deals and shape how we engage enterprise accounts. Youll operate at the intersection of strategy creativity and precision execution making a measurable impact on revenue growth.

Key Responsibilities

• Customer Retention and Engagement strategy ownership Build and lead a multi-tiered ABM strategy (1:1 1:few and 1:many) that aligns with sales priorities and growth objectives
  Target account selection & insights Partner with Sales and RevOps to identify high-value accounts and develop actionable account intelligence

• Multi-channel orchestration Plan and execute integrated campaigns using personalized content digital ads direct mail events and executive programs

• Sales alignment & enablement Work closely with sales teams to deliver playbooks messaging and content that support ABM outreach and accelerate deal cycles
  Measurement & optimization Define success metrics track campaign impact on pipeline and revenue and refine programs based on results

• Technology & data integration Leverage ABM tools (e.g. 6sense Demandbase or similar) and integrate them with our MarTech stack for seamless execution

• Cross-functional leadership Collaborate with Product Marketing Demand Gen and Content teams to create tailored campaigns for target accounts

• Scalable program building Establish repeatable ABM processes from account selection to campaign reporting ensuring long-term scalability

Move at rocket speed build something massive.

Were scaling fast solving real client problems with precision and ambition. Here you own your impact; full autonomy no micromanagement no fluff. We hire the best expect the best and give you the masterclass of your career. Its hard its intense and its the most rewarding work youll ever do. If youre hungry driven and ready to build something massive climb aboard.

Requirements

• 5 years of B2B marketing experience with at least 3 years in a dedicated ABM leadership role targeting enterprise and mid-market accounts

• Proven track record of delivering measurable pipeline and revenue impact from ABM programs

• Deep understanding of enterprise sales cycles buying committees and decision-making dynamics

• Hands-on experience with ABM platforms (6sense Demandbase Terminus or similar) and CRM/marketing automation tools (Salesforce HubSpot)

• Strong project management skills with the ability to orchestrate complex multi-touch campaigns across multiple stakeholders

• Creative problem-solver with an analytical mindset and data-driven approach to optimization

• Excellent communication and collaboration skills with Sales and cross-functional partners

• Willingness to work in person at our NYC office 45 days a week

Why Join

Growth and impact. Its not often that you can get in on the ground floor of a funded (unicorn!) startup thats scaling so fast. That means that instead of following a playbook youll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. Youll learn what works when you succeed and what doesnt when you fail. Either way the rest of the team will be here to support you.

Benefits

In addition to the growth and impact youll have at EliseAI we offer competitive salaries along with the following benefits:

• Equity in the company

• Medical Dental and Vision premiums covered at 100%

• Fully paid parental leave

• Commuter benefits

• 401k benefits

• Fitness & home services stipend to cover part of your expenses so you can focus on what matters

• A collaborative in-office environment with an open floor plan fully stocked kitchen and all meals covered in the office

• Unlimited vacation and paid holidays

• Well cover relocation packages and make the move exciting not painful!

Job Compensation Range

The salary range for this role is $130000 $180000. EliseAI offers a competitive total rewards package which includes base salary equity and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience skill level location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Please note that employment with EliseAI is on an at-will basis which means that either the employee or the company may terminate the employment relationship at any time with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at

Required Experience:

Manager