Office Coordinator, Occupational Health Services, Days, FT, FTE 1

Position Summary

Coordinates the scheduling of various patient appointments throughout Occupational Health Services including: sports medicine occupational medicine wellness employee health and athletic training on multiple schedules including; physicians technicians athletic trainers and nurses schedules. Greets clients answers phone checks in and out patients schedules patients scans medical information into the EMR. The assistant will assist the technician nurses and providers in getting information scanned or entered into the respective EMR. A cash drawer must be maintained and balanced on a daily basis for copayments. The position also monitors the Occupational Health Services email and phone system and distributes messages accordingly. The Assistant enters all charges receives co-payments invoices all clients assist with end of the month billing in the Systoc EMR system. The coordinator also may assist in performing breath alcohol testing and drug screens. Is certified and performs breath alcohol testing under DOT and NON DOT standards. Coordinates the flow of the patients through the visit process helping our patients to be moved through the clinic at an efficient rate. Maintains knowledge of the employers contracted with OHS. Assist in marketing and public relations with area employers. Interacts with the various department of the hospital and external organizations that are associated with OHS. Customer service with all patients and companies seen through Occupational Health Services is a top priority.

Education

• High School or GED

Experience

• Less than one year

Skills

• Organizational
• Verbal
• Interpersonal
• Customer Relations
• Mathematical
• Analytical
• Grammar/Spelling
• Read/Comprehend written instructions
• Follow verbal instructions
• Computer: Microsoft office software Outlook Quick Books and Internet use.
• Clerical - Secretarial training
• Medical Terminology preferred

Mental and Emotional Requirements

• Manage stress appropriately
• Make decisions under pressure
• Manage anger/fear/hostility/violence of others appropriately
• Handle multiple priorities
• Work alone

Working Conditions

• Exposure to potential electrical shock
• Exposure to toxic/caustic/chemicals/detergents
• Exposure to extreme conditions hot/cold
• Exposure to dust/fumes/gases
• Exposure to moving mechanical parts
• Exposure to x-ray/electromagnetic energy
• Exposure to high pitched noises
• Exposure to blood and/or body fluids
• Exposure to communicable diseases
• CRT (computer) monitor

Physical Requirements

• Sedentary work- Prolonged periods of sitting and exert up to 10 lbs. of force occasionally.
• Sit for 6-7 hours per day
• Walk for 1 hours per day
• Perform repetitive tasks/motions
• Distinguish colors
• Hear alarms/telephone/tape recorder/normal speaking voice
• Have good manual dexterity
• Have good eye/hand/foot coordination
• Have clarity of vision: Mid (>20-<20)