Installed Sales Project Coordinator

The Building Center Inc.

Job Title:Installed Sales Project Coordinator

Reports to:Vice President of Installed Sales

FLSA Status:Hourly Non-Exempt

Division:Pineville NC

Summary

The Installed Sales Project Coordinator provides critical operational and administrative support to the Installed Sales Project Leads. This role ensures that all projects move efficiently from proposal to completion by coordinating schedules materials subcontractors documentation and customer communication. The Project Coordinator is the central hub that keeps jobs organized on schedule and flowing smoothly supporting the divisions goals for accuracy speed and customer satisfaction

Responsibilities

• Support Project Leads by managing day-to-day project activities and documentation.
• Maintain accurate schedules milestones and job status updates across all active projects.
• Ensure all required project documents (work orders permits site information completion packets) are created updated and properly stored.
• Serve as a primary customer contact for project updates scheduling and information requests.
• Provide proactive communication to builders/homeowners regarding timelines material status and installation readiness.
• Maintain accurate up-to-date information within the CRM/project management system.
• Track job progress changes delays and completion entries.
• Assist in preparing dashboards and reporting required by leadership.
• Work closely with Procurement/Sourcing to confirm availability lead times and delivery dates.
• Verify takeoff details order statuses and material readiness prior to scheduled installation.
• Coordinate deliveries to jobsites and resolve receiving discrepancies.
• Assist Project Leads with subcontractor scheduling availability updates and job assignments.
• Ensure subcontractors have the correct job information materials and site instructions.
• Track subcontractor job completions and report issues promptly.
• Create update and maintain work orders throughout the job lifecycle.
• Prepare job closeout packages warranty documents and completion reports.
• Ensure all documentation is accurate complete and submitted promptly for billing.
• Assist in improving workflows documentation standards and scheduling processes.
• Identify recurring issues and suggest solutions to reduce delays and errors.
• Provide administrative or operational support aligned with Installed Sales needs.
• Support Project Leads in field coordination tasks as needed.
• Perform other duties as assigned to meet business demands.

Qualifications and Requirements

• Strong organizational and time-management skills; able to manage multiple active projects.
• Excellent written verbal and customer communication skills.
• Proficiency with CRM platforms project management tools and Microsoft Office Suite.
• Detail-oriented with the ability to identify and resolve problems quickly.
• Ability to evaluate processes recommend improvements and support implementation.
• Experience in construction building materials Installed Sales or project coordination preferred.

Education and Experience

Benefits

Work Environment

The employee is regularly required to communicate verbally and hear clearly. Frequent physical activities include standing walking sitting and using hands and arms to perform job-related tasks. The employee may occasionally be required to climb balance stoop kneel crouch or crawl and must occasionally lift and/or move up to 100 pounds. The employee may be exposed to outdoor weather conditions and moving mechanical equipment on an occasional basis. The noise level in the work environment is typically loud.

About The Organization

Founded in Charlotte in 1977 The Building Center Inc. has grown from a single location into one of the largest privately held lumber and building materials dealers in the United States. Nearly five decades later we remain family-owned and family-driven guided by the same commitment we started with: to be our customers most valued building partner.

With more than 200 trucks on the road and a strong network of divisions strategically located throughout the Carolinas we deliver consistent reliable service to builders across the region. Our divisions include:

• South Carolina:Easley Columbia Holly Hill Georgetown
• North Carolina:Rock Hill Boone Monroe Ocean Isle Beach Pineville Gastonia Greensboro and Mebane

Our regional strength allows us to purchase and sell branded and commodity products at competitive prices while tailoring our inventories to match local building practices architectural trends and the unique needs of each market. Beyond supplying materials we provide a full range of manufacturing supportincluding truss plants in North and Central North Carolina millwork and door shops in the Triad and Charlotte metros and custom fabrication in Pineville where we also craft specialty products like reclaimed lumber flooring cabinetry mantles and siding.

What makes The Building Center truly different is our culture and our people. We believe construction is at its heart a people businessbuilt on relationships trust and hard work. Our values of service integrity and dependability guide us in every interaction whether were serving customers supporting our communities or developing our employees.

When you join The Building Center you become part of a company with deep roots a bold vision and a culture where you can grow contribute and make a real impact. Together were not just delivering materialswere helping to build communities futures and lasting success.

Equal Employment Opportunity & Reasonable Accommodation

The Building Center Inc. is an Equal Opportunity and Affirmative Action Employer. We consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender gender identity national origin protected veteran status or disability in accordance with federal state and local laws.

We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act Amendments Act (ADAAA). If you require an accommodation to apply for a position please contact us at or .