Data Quality Administrative Coordinator

The Richmond Behavioral Health Authority is seeking a Data Quality Administrative Coordinatorto join our Quality and Standards team! This candidate will perform intermediate skilled administrative support work providing an elevated level of administrative support to a department planning monitoring and coordinating various programs activities and staff maintaining records and files preparing reports maintaining accurate and timely data entry of client information into the electronic system and related work as apparent or assigned. Work is performed under the limited supervision of the Health Care Data Quality Supervisor.

Essential Functions

Answers telephone

provides administrative support to an assigned division within the Authority

Collects and disperses MCO (Managed Care Organizations) faxes daily to authorization staff to be keyed

Ensures accuracy and validity of information to comply with statutory obligations

Maintains information management system

Collects and compiles statistical data to prepare monthly reports

Updates clients files electronic health records and various tracking documents as needed

Maintains an inventory of office supplies and re-orders as needed

Prepares and submits reports for management as required ensuring compliance of all State and Federal regulations

Creates and compiles expenditure spreadsheets from invoices and verifies accuracy of invoices; reviews and submits reimbursement and refund requests.

Prepares minutes of staff meetings and other meetings as required

Ensures appropriate forms are used by staff; maintains all manuals held by staff and supervisory levels; prepares and updates forms; maintains original packets

Maintains staff contact list including staff listings email address book and website

Assists Authorizations Team members in providing training for clinical and administrative staff on The Comprehensive Billing Cycle

Performs special projects as assigned.

Knowledge Skills and Abilities

Thorough knowledge of standard office practices procedures equipment and office assistance techniques; thorough knowledge of business English spelling and arithmetic; thorough knowledge of the services provided by service agencies; thorough knowledge of the demographics of the service area; thorough knowledge of and ability to operate personal computers associated software hardware and peripherals; ability to read and understand moderately detailed policies procedures and job related materials; ability to maintain detailed records; ability to solve problems within scope of responsibility; ability to establish effective working relationships with associates agencies medical personnel law enforcement vendors clients and the general public.

Required Experience:

IC