Automotive Service Advisor
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Job Location:
Albany, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Automotive Service Advisor
Albany GA 31707
People who want to do a great job want to work for a company that values that dedication.
We do.
The Hutchinson Automotive Group is a family owned and operated group of dealerships serving Macon Forsyth Warner Robbins and Albany Georgia. At each of our dealerships we have devoted ourselves to helping and serving our customers to the best of our ability. We offerNew Buick Cadillac Ford GMC Kia Mitsubishi andToyota and well asquality pre-owned vehicles to fit every are always looking for bright motivated and energetic professionals to add to our world-class team. Our dealership works as a team and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers then we want to get to know you!
Our team memberslove what they do and they love being on a winning team. We go the extra mile in everything we do.
We Offer:
* Paid Time Off (PTO) personal holiday sick and vacation
* Career advancement opportunities
* 401(k) retirement planning
* 401(k) Match
* Medical
* Dental
* Vision
* Employer-Paid Life
* Employer-Paid Short Term Disability
* Employee Discount Programs
* And more!
We are currently seeking a team member who believes in the extra mile philosophy to fulfill our Service Advisor role..
The purpose of the Service Advisor is to provide the daily direction and distribution of service work orders and to work alongside the technicians in writing and offering the best service to our customers.
Excellent interpersonal and leadership skills are vital for this role as good teamwork is important for our business to grow. This individual will communicate with both local and national account customers within the transportation industry.
What Youll Do on a Typical Day:
* Works with the service manager customer and technician to identify required maintenance.
* Manage billing and invoice productivity
* Works alongside the service managerto provide the customer with clarity on the concern and the necessary next steps to correct it
* Offers additional services and repairs to customers as detailed on the technicians multi-point inspection findings (if required)
* Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
* Estimates cost of mechanical electrical or other repairs.
* Enters itemized estimate on service order and explains estimate to customer.
* Schedules appointments with customer.
* Maintains facility standards for repair and order production.
* Maintains an organized clean and safe work area.
* Complies with Company policies and procedures
* Observes all Federal State Local and Company safety rules and regulations in the performance of duties.
* Managing service lane reception flow of work dispatched and technician proficiency
Our Ideal Candidate:
Education or Experience:
* High School Diploma or GED not required but preferred
* Must have a clean driving record and valid drivers license
* At least 2 year of automotive mechanical diagnosis problem-solving and repair experience.
Certificates and Licenses:
* ASE certifications preferred
Skills and Abilities:
* Ability to pass background check and drug screen.
* Safety conscious at all times.
* Must be able to work in a results-oriented fast-paced environment.
* Teachable hardworking and possess general mechanical aptitude.
* Must have strong time management skills as well as close attention to detail.
* Reliable and dependable with self-initiative.
* Ability to complete all tasks assigned properly with little to no follow-up.
* Ability to work independently with minimal supervision.
* Ability to work effectively under pressure and time constraints.
* Ability to learn and operate provided service equipment and hand tools.
* Demonstrate excellent customer service and communication skills.
* Basic computer and/or smart phone skills.
You bring the drive. We willprovide the training. Apply today to join our winning team!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Job Summary: We are looking for Appointment/Receptionist to join our growing team! The right candidate will have strong communication skills and the ability to ...
