Viewing Assistant

• Annual salary of 13104 (22932 FTE)
• Permanent role
• Part-time (20 hours per week Week days to be agreed but will be required to work on Saturday 9am-4pm)
• Liverpool city centre office base

Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.

Proposed Interview Date: 19 December 2025

The role

As a Viewing Assistant you will represent Redwing in a professional manner and conduct property viewings with prospective tenants and buyers. You will provide detailed and accurate information about the properties and answer any questions. You will liaise with the office team to coordinate viewings and provide feedback.

You will work towards Team and Individual targets to contribute to the overall branch performance and assist the Lettings and Sales manager with marketing and sale/let of available properties in line with KPIs and income targets. You will provide administrative support for the sales and lettings team when necessary.

The right fit

• Excellent verbal communication and interpersonal skills.

• Ability to make informed decisions and recover quickly from challenges and setbacks.
• Motivation to set high standards and embrace new challenges.
• Reliable and punctual with a commitment to providing excellent customer service.
• The ability to work independently and manage your own time effectively.
• Experience in a sales environment is advantageous.
• A full UK driving license with business insurance is essential.

Who we are

We are more than just estate agents we are Redwing. We help customers to buy rent sell and manage properties across Liverpool Merseyside and the North West. Were a boutique property agency with specialist teams in sales and lettings shared ownership marketing property management and asset management.

Redwing is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector in care and support and in education training and careers.

Next steps

If you like what youve read so far and think youve got what it takes to join our team then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our Talent Acquisition team will review your application and will be in touch shortly.

What we offer

Redwing really is a great place to work and you dont have to just take our word for it! Were accredited by Best Companies for our world class levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West.

We can offer you a working environment where you can enjoy yourself develop yourself and be yourself and where you really can make a difference to peoples lives.

We also offer a fantastic reward and benefits package which amongst other things includes:

• A range of flexible working options.
• 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
• 6 additional days for volunteering
• Up to 9% Employers Contribution to the Pension Scheme (match funded) .
• 250 annual Live and Learn allowance to spend on learning any new skill.
• Enhanced maternity paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

We regenerate places and create opportunities for people

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested wed encourage you to submit your application as early as possible.

INDHP

The Regenda Group is a great quality forward thinking housing business building managing and maintaining the homes people need. We own or manage around 13000 properties across the region including social rented housing housing for older people supported housing private rented property shared ownership and housing for sale.

The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&Y Maintenance and Construction Redwing Living McDonald Property Rentals Petrus Community The Learning Foundry Positive Footprints and Centre 56.

Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market the diversity of our customers and a rapidly changing world.

Our core purpose is to regenerate places to create opportunities for people.