Application Production Support Lead
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Job Location:
Morrisville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Infosys is seekingApplication Production Support Leadfor L2/L3 support team where you will interface with key stakeholders and apply your technical proficiency across various aspects of application support for our client using various Monitoring tools to perform fault analysis failure avoidance and diagnosis and resolution for any impacting issues in a distributed environment. You will be working closely with development and engineering team to provide input on new functionality and system performance capacity management monitoring and testing of infra upgrades and platform releases. You will be part of a learning culture where teamwork and collaboration are encouraged excellence is rewarded and diversity is respected and valued
Required Qualifications:
Candidate must be located within commuting distance ofMorrisville NCor be willing to relocate to the area. This position may require travel to project locations.
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
At least 3 years of hands-on experience inUnix PL/SQL and on Azure Application Support
Experience of troubleshooting issues by analyzing Application logs.
Experience of managing and leading team.
Knowledge and Experience of implementing automations resulting in effort savings.
Knowledge of ITIL-Incident management and problem management.
Ability to work in team in diverse/ multiple stakeholder environment.
Experience and desire to work in a Global Delivery Environment.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
Azure DevOps.
Knowledge and Experience of implementing DevOps SRE solutions.
Experience with production support
Planning and Co-ordination skills
Good Communication and Analytical skills
Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Qualifications:
Candidate must be located within commuting distance ofMorrisville NCor be willing to relocate to the area. This position may require travel to project locations.
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
At least 3 years of hands-on experience inUnix PL/SQL and on Azure Application Support
Experience of troubleshooting issues by analyzing Application logs.
Experience of managing and leading team.
Knowledge and Experience of implementing automations resulting in effort savings.
Knowledge of ITIL-Incident management and problem management.
Ability to work in team in diverse/ multiple stakeholder environment.
Experience and desire to work in a Global Delivery Environment.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
Azure DevOps.
Knowledge and Experience of implementing DevOps SRE solutions.
Experience with production support
Planning and Co-ordination skills
Good Communication and Analytical skills
Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance.
- Long-term/Short-term Disability.
- Health and Dependent Care Reimbursement Accounts.
- Insurance (Accident Critical Illness Hospital Indemnity Legal).
- 401(k) plan and contributions dependent on salary level.
- Paid holidays plus Paid Time Off.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Key Skills
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About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
