Lead Caregiver or CNA

Lead Caregiver (Full-Time Guaranteed Hours)

Join Our Team of Compassionate Caregivers & CNAs

Application Note

This position is a dedicated full-time Lead Caregiver role and we are hiring one highly qualified individual at this time.
Please apply only if you meet all requirements including:

• Full MondayFriday availability for any shift (days evenings or overnights)
• Minimum 2 years of experience in a home care setting (5 years strongly preferred)
• Required experience with dementia hospice and high-acuity clients
• Ability to serve our full service area
• Professional reliability at the highest level

This role includes a guaranteed minimum of 30 hours per week regardless of client census.
Most weeks are expected to reach 40 hours and additional shiftsincluding weekend opportunitiesmay be offered based on business needs.

Because we are a highly selective concierge-level agency we encourage applicants to read this posting thoroughly and submit a complete accurate application.

About The Next Chapter Senior Care Solutions

The Next Chapter is a local family-owned concierge-style home care agency serving the East Valley and surrounding regions. Our approach is intentionally different from traditional agencieswe offer elevated relationship-centered care focused on quality respect and the overall client and caregiver experience.

What concierge home care means to us:

• Exceptional high-quality care delivered by highly trained caregivers
• Thoughtful client-caregiver matching for compatibility and continuity
• A small dedicated leadership team that knows every caregiver by name
• Real-time support so caregivers never feel alone in the field
• A culture grounded in professionalism compassion and personal growth

We believe caregivers deserve the same level of support and respect that they provide to our clients.

What Makes Working at TNC Different (Caregiver-First Culture)

Monthly caregiver appreciation events
Consistent professional communication
24/7 real-time support from clinically experienced leadership
Paid training and clear advancement pathways
A culture built on respect trust and professional growth
Priority scheduling for strong performers

We do not operate like a high-turnover revolving-door agency.
We build long-term relationshipswith both caregivers and clients.

Position Summary Lead Caregiver

We are seeking an experienced adaptable Lead Caregiver (or CNA) to join our team in a dynamic leadership-track role. This position is ideal for someone who:

• Thrives on variety
• Delivers consistently excellent care
• Communicates professionally
• Is skilled with challenging or complex cases
• Supports team development
• Desires long-term career growth in a concierge home care environment

The Lead Caregiver is our go-to team member for launching new cases covering urgent shifts supporting higher-acuity clients and providing field support to help develop our caregiver team.

This role is the first step into leadership at The Next Chapter with an advancement path toward Assistant Care Coordinator.

Our Areas of Specialty

Dementia & Alzheimers care
Hospice & end-of-life support
Bed-bound and high-mobility-assist clients
Chronic condition support
High-acuity cases requiring skilled patient-centered care

Experience in ALL of the above areas is required for this position.

Key Responsibilities

Standard Caregiver Responsibilities (all still apply):

Daily Living Support

Assist with ADLs including bathing grooming dressing toileting feeding and mobility.

Specialized / High-Acuity Care

Provide advanced support for clients who are bed-bound or require mobility equipment (e.g. Hoyer lifts).
Deliver compassionate dementia and Alzheimers care.
Provide calm grounded support for hospice and end-of-life cases.

Companionship & Engagement

Offer meaningful social interaction and emotional support.

Housekeeping & Meal Preparation

Perform light housekeeping and prepare nutritious meals to maintain a safe clean and comfortable environment.

Medication & Routine Assistance

Provide medication reminders and support consistent daily routines.

Errands & Transportation

Transport clients to appointments and activities as needed.
A reliable personal vehicle valid drivers license and current auto insurance are required.

Safety & Supervision

Follow individualized care plans and observe for changes in condition.

Additional Lead Caregiver Responsibilities

Case Launch & Immediate Support

Serve as the first caregiver on new cases to establish routines expectations and rapport.
Provide urgent coverage for call-outs and last-minute needs M-F.

Training & Field Support

Mentor caregivers in the field reinforce best practices and build confidence.
Assist leadership with hands-on quality assurance at client homes.

Leadership Communication

Communicate proactively with TNC leadership regarding client observations care plan needs and family dynamics.
Identify risks challenges or needed supplies promptly.

Complex Case Handling

Remain steady patient and solution-oriented in challenging family or care scenarios.

Community Engagement

Participate in occasional volunteer or community events as a representative of TNC.

Requirements

Experience

2 years caregiving experience in a home care setting required
5 years strongly preferred
Experience with dementia hospice and high-acuity clients required
CNA preferred but not required

Screening & Documentation

Background check drug screening DMV check and negative TB test
Fingerprint Clearance Card preferred

Certifications

Current First Aid & CPR
Caregiving Certification or CNA license required before client assignment
(Certification support available for highly experienced applicants)

Transportation

Reliable personal vehicle active auto insurance valid drivers license
Must be willing to cover our full service area (generally within 30 minutes from Chandler; occasional farther travel may be needed)

Availability Requirements

This role requires full MondayFriday availability for any shift (days evenings or overnights).

Although scheduling needs can change based on client acuity and urgent coverage we aim to build schedules that are fair respectful and minimize unnecessary disruption (days & nights within the same week) whenever possible.

Compensation & Benefits

Compensation

Competitive hourly rate $20-25/hr based on experience and acuity
Guaranteed 30 hours/week minimum regardless of census
Most weeks expected to reach 40 hours
Additional shifts (including weekends) may be offered based on business needs

W2 Employment

Full tax protections and overtime eligibility

Paid Travel Time

Paid between consecutive shifts

Incentives & Differentials

Quarterly attendance bonuses
Shift differentials for select shifts
Monthly caregiver recognition and appreciation programs

Career Growth & Support

Clear advancement pathway to Assistant Care Coordinator
Paid training and professional development
Supportive responsive leadership
Monthly caregiver events & community-building opportunities

How to Apply

If you are a highly experienced deeply reliable and compassionate caregiver seeking the next step into leadership we encourage you to apply. At The Next Chapter you are not just a caregiver. You are a trusted professional whose work directly shapes the quality of life for the clients we serve.

Apply today and help us make every chapter meaningful.