IT Support Analyst (ID3355)

Amsterdam - Netherlands

Monthly Salary: Not Disclosed

Experience Required: 6-8years

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

As a IT Support Analyst you will:

Install configure and support desktop systems laptops operating systems and peripherals.
Diagnose and resolve hardware software networking and connectivity issues across Windows environments.
Support LAN/WAN infrastructure IP phones printers and Audio-Visual equipment.
Perform IMAC (Install Move Add Change) activities for desktops network printers and related drivers.
Manage SCCM-based system deployments updates and troubleshooting.
Handle desk phone installation configuration and user guidance when required.
Install and de-install AV equipment and cabling for conference rooms and meeting areas.
Issue loaner devices (PCs and peripherals) and maintain asset inventory and stock control.

What You Bring to the Table:

68 years of hands-on experience in Desktop Support / End User Computing (EUC) roles.
Strong experience with Windows operating systems desktop hardware and peripherals.
Working knowledge of LAN/WAN networking connectivity troubleshooting and IP Phones.
Practical experience using SCCM (EUCSTOOLSSCCM) for device management and support.
Strong organizational analytical and troubleshooting capabilities.
Ability to manage multiple support tasks effectively in a structured environment.

You Should Possess the Ability to:

Identify analyze and resolve technical issues efficiently and independently.
Troubleshoot complex hardware software networking and audio-visual issues.
Follow established support processes while maintaining high service quality.
Document issues resolutions and technical procedures clearly.
Adapt quickly to changing IT environments and technology upgrades.

What We Bring to the Table:

A structured technical environment with defined EUC and desktop support processes.
Exposure to enterprise-level tools infrastructure and support operations.
A role that values strong technical expertise ownership and problem-solving skills.

Lets Connect

Want to discuss this opportunity in more detail Feel free to reach out.

Recruiter: Hari Sankar R

Phone:; Extn : 132

Email:

LinkedIn: Skills:

As a IT Support Analyst you will: Install configure and support desktop systems laptops operating systems and peripherals. Diagnose and resolve hardware software networking and connectivity issues across Windows environments. Support LAN/WAN infrastructure IP phones printers and Audio-Visual equipment. Perform IMAC (Install Move Add Change) activities for desktops network printers and related drivers. Manage SCCM-based system deployments updates and troubleshooting. Handle desk phone installation configuration and user guidance when required. Install and de-install AV equipment and cabling for conference rooms and meeting areas. Issue loaner devices (PCs and peripherals) and maintain asset inventory and stock control. What You Bring to the Table: 68 years of hands-on experience in Desktop Support / End User Computing (EUC) roles. Strong experience with Windows operating systems desktop hardware and peripherals. Working knowledge of LAN/WAN networking connectivity troubleshooting and IP Phones. Practical experience using SCCM (EUCSTOOLSSCCM) for device management and support. Strong organizational analytical and troubleshooting capabilities. Ability to manage multiple support tasks effectively in a structured environment. You Should Possess the Ability to: Identify analyze and resolve technical issues efficiently and independently. Troubleshoot complex hardware software networking and audio-visual issues. Follow established support processes while maintaining high service quality. Document issues resolutions and technical procedures clearly. Adapt quickly to changing IT environments and technology upgrades. What We Bring to the Table: A structured technical environment with defined EUC and desktop support processes. Exposure to enterprise-level tools infrastructure and support operations. A role that values strong technical expertise ownership and problem-solving skills. Lets Connect Want to discuss this opportunity in more detail Feel free to reach out. Recruiter: Aswin Dhanvandhar Phone:; Extn :141 Email: LinkedIn: