Operations Lead
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Job Summary
Swanwood Partnership are a friendly forward-thinking partner-led GP surgery based in Wickford Essex serving a patient population of just under 7000. Our dedicated clinical and administrative teams work collaboratively to deliver high-quality patient-centred care within a supportive and progressive environment.
Due to an internal reshuffle we are seeking an experienced and proactive operations lead to oversee the smooth running of our day-to-day operations. This role will be offered on a part-time basis for 24 hours per week.
This key leadership role will support the partners in maintaining efficient systems ensuring compliance with NHS and CQC requirements and fostering a positive workplace culture.
Key responsibilities will include:
- Lead and manage the administrative and reception teams to deliver efficient high-quality patient services.
- Oversee the operational running of the practice including workflow management staff rotas and resource allocation.
- Support the Partners in strategic planning performance monitoring and delivery of quality improvement initiatives.
- Ensure compliance with CQC standards NHS regulations and data protection legislation.
- Liaise with external stakeholders including PCN colleagues ICB representatives and other healthcare providers.
- Oversee recruitment induction and staff development processes.
- Identify opportunities for service improvement and lead change initiatives.
About the Candidate
To be considered for this position you will need the following;
- Strong leadership and organisational skills with proven experience in managing teams.
- Excellent communication and interpersonal abilities.
- A good understanding of primary care NHS systems or healthcare operations is desirable.
- Proficiency in IT systems (e.g. EMIS MS Office NHS digital platforms).
- Flexible solution-focused and able to thrive in a busy environment.
- NHS experience not necessary providing you can provide and demonstrate strong leadership skills.
About Us
What We Offer:
- Flexible working days (minimum 24 hours per week).
- Supportive close-knit team environment.
- Opportunities for professional development.
- Competitive salary dependent on experience.
For any questions please contact ouremailprotected
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
About Company
NHS General Practitioner GP Medical Centre | Cavendish Health Centre | Marylebone, Central London, England
