Duty Manager The London EDITION
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
The London EDITION is looking for its Duty Manager!
As the Duty Manager you will oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby.
As a Duty Manageryou will:
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Ensures compliance with all policies standards and procedures.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Celebrates successes and publicly recognizes the contributions of team members
- Records guest issues in the guest response tracking system
- Sets a positive example for guest relations
- Serves as a leader in displaying outstanding hospitality skills
- Empowers associates to provide excellent customer service.
- Has great organizational skills and can multitask
- High school diploma or GED; 4 years experience in the guest services front desk housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major; 2 years experience in the guest services front desk housekeeping or related professional area.
- Leads the EDITION culture!
- Discounted accommodation in over 9000 hotels all over the world. Yes 9000!
- 5 breakfast when staying in any of our European hotels
- Discounted food & drink in all our restaurants and bars
- Discounts for your friends and family
- Free gym membership
- Wellness and mental health programmes
- Flexible scheduling
- World class training and development including leadership development
- Unlimited career opportunities (internationally and locally)
- Half price cinema tickets
- Specially curated discounts in thousands of shops
- Amazing staff parties
- and much more
Our most successful Duty Manageris someone who:
Would you like a job that gives you
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager the service delivery of a world-class luxury hotel and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the worlds top cities featuring the finest in dining entertainment nightlife and service to create an enchanting experience that makes your spirit soar.
If this sounds like the perfect place for you apply to be our next Duty Manager today!
EDITION is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
