Patient Care Coordinator, Cardiovascular, (Larkspur), Full-Time, Days

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality Join MarinHealth an integrated independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team an affiliation with UCSF Health an ever-expanding network of clinics and a new state-of-the-art hospital MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center a 327-bed hospital in Greenbrae and 55 primary care and specialty clinics in Marin Sonoma and Napa Counties. We attract healthcares most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospitals personalized caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades including being Named One of the Top 250 Hospitals Nationwide by Healthgrades receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services and being named the Best Hospital in San Francisco/Marin by Bay Area Parent among others.

Company:

Work Shift:

Scheduled Weekly Hours:

Job Description Summary:

Job Requirements Prerequisites and Essential Functions:

Pay Range:
$24.13 - $28.96 - $33.79

Essential Functions and Responsibilities:

• Answers multiple phone calls; responding to customer requests including and not limited to cross-departmental appointment scheduling screening and routing calls takes messages and forward as appropriate
• Responsible in calling Insurance/Payers to check for eligibilities and acquiring prior authorizations for scheduled services
• Communicate with providers regarding scheduling preferences and ability to respond to urgent patient needs in accordance with established departmental protocol
• Provide doctor-patient support using reference documents and online knowledge base tool
• Participates actively in the achievement of organizational and departmental goals
• Carry out various administrative tasks including maintaining information and paging directory databases and processing internal forms
• Utilize all functionality of the telephone system and electronic medical records system in performing assigned job tasks
• Resolve patient problems of a limited scope and complexity.
• Observes confidentiality and decorum in conversation and behavior.
• *If MA qualified may perform medical assistant duties if needed.

Qualifications:

Education:

• High school diploma or General Educational Development (GED) certificate required.
• Completion of business school or related training including computer courses preferred.
• Medical Assistant certification preferred.

Experience:

• One (1) years of progressive responsibility and directly related work experience.
• Experience with and proficiency in electronic medical records: Use of EPIC software a plus.
• Computer proficiency: Microsoft Office.
• Bi-lingual in Spanish desired.

Accommodation:

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at or .

C.A.R.E.S. Standards:

MarinHealth seeks candidates ready to model our C.A.R.E.S. standardsCommunication Accountability Respect Excellence Safetywhich foster a healing trust-based environment for patients and colleagues.

Health & Immunizations:

To protect employees patients and our community MarinHealth requires measles mumps varicella and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

Compensation:

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills experience qualifications and internal/market equity consistent with MarinHealths compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.

Equal Employment:

All qualified applicants will receive consideration for employment without regard to race color religion national origin sexual orientation gender identity protected veteran status or disability status and any other classifications protected by federal state and local laws.