Wildland Fire Dispatcher 2 (PCN 10-N25032)

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profile Job Location:

Palmer, MA - USA

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description


The Department of Natural Resources Division of Forestry & Fire Protectionis recruiting for aWildland Fire Dispatcher 2 in Palmer Alaska.


This position is open to Alaska Residents only.

Please check our residency definition to determine if you qualify.


What You Will Be Doing:

Are you seeking a high-paying opportunity that spans just a few months Does the idea of getting paid to travel across Alaska and the nation excite you If so heres your chance to do both while providing critical intel and logistics support to protect your community from wildfire! The Department of Natural Resources Division of Forestry & Fire Protection and Alaska Coastal Dispatch Center (ACDC) are recruiting for a Wildland Fire Dispatcher 1/2/3.


As a Wildland Fire Dispatcher you will play a pivotal role in coordinating resources and information for both Initial Attack and Logistics operations depending on fire activity and staffing needs. This seasonal position is ideal for students teachers or winter sports enthusiasts allowing you to serve your community during the summer while enjoying winters free to pursue your passions. Join a dedicated team providing vital support to the brave men and women who fight wildfires in Alaska and across the nation!


Mission and Values/Culture:

The Alaska Division of Forestry and Fire Protection proudly serves Alaskans through wildland fire suppression management and control. This is an excellent opportunity for a motivated individual to join the men and women who serve to protect millions of acres of our forests communities and natural resources. The Alaska Coastal Dispatch Center is a fast-paced section of Wildland Fire with a high value on safety. The selected candidate will work as part of a dispatch team to provide firefighters and associated personnel with the support they need to fight wildland fires safely. The experience gained as a dispatcher can serve as a foundation for a successful career with the Division of Forestry and Fire Protection or other fire suppression organizations. This position provides great opportunities for training travel and career advancement.


Benefits of Joining Our Team:

We provide extensive training with opportunities to travel and advance your dispatch career. It is our goal to create a culture at Alaska Coastal Dispatch Center that provides a complete dispatch organization work/life balance and a better end-to-end career path for incoming dispatchers. Our consolidated dispatch center has proven to provide increased opportunities for training and mentorship in-state and out-of-state assignment opportunities and help dispatchers build leadership skills. Health/life insurance benefits are provided. Health insurance includes employer contributions toward medical/vision/dental.


The Working Environment You Can Expect:

The Alaska Coastal Dispatch Center is a state-of-the-art facility in Palmer Alaska. With ever-evolving technologies ACDC strives to keep its center ahead of the game with both equipment and staff. We encourage teamwork and camaraderie. This environment helps promote friendship and trust within the Dispatch Center. These close-knit relationships motivate our employees in parallel and align them to work harder cooperate and support one another. Our team is made up of individuals with diverse talents weaknesses communication skills strengths and habits.


We are looking for a candidate who possesses the following position-specific competencies.

  • Computer Skills: Uses computers software applications databases and automated systems to accomplish work.
  • Customer Service:(*) Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Decision Making: Makes sound well-informed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations to accomplish organizational goals; causes change.


Click here to learn more about working for the Division of Forestry & Fire Protection.

Minimum Qualifications

Successful completion of a course of training under a formally established Wildland Fire Dispatcher 1 training plan with the State of Alaska.
OR
Certification from the National Wildfire Coordinating Group (NWCG) as an Expanded Dispatch Recorder (EDRC)
And
Additional NWCG certification aseither: Expanded Dispatch Support Dispatcher (EDSD) or Initial Attack Dispatcher (IADP)
And
Any combination of education training and/or experience that provides the applicant with competencies in

  • Analytical Thinking/Problem Solving: uses a logical systematic sequential approach to address problems or opportunities or manage a situation by drawing on ones knowledge and experience base and calling on other references and resources as necessary.
  • Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
  • Oral and Written Communication: Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral and written presentations; listens to others attends to nonverbal cues and responds appropriately.
  • Stress Tolerance: Deals calmly and effectively with high stress situations (for example tight deadlines hostile individuals emergency situations dangerous situations).
  • Telecommunications and Logistics: Knowledge of the concepts principles methods and procedures of emergency communication operations systems used in receiving assessing transmitting and relaying information to plan coordinate and deploy resources (such as personnel equipment supplies and aircraft) in support of fire and/or emergency activities and maintainaccurate incident records. Uses situational awareness and/or familiarity of geographic area assigned in disseminating information.
Equivalent to those typically gained by:
Any combination of post-secondary education and/or experience in radio dispatch telecommunications wildland fire fighting or forestry field work office clerical customer service warehouse supply storekeeper or logistics.

Special Note:
Competencies means a combination of interrelated knowledge skills abilities and behaviors that enable a person to act effectively in a job or situation.

Typically gained by means the prevalent usual method of gaining the competencies expected for entry into the job.

Training and education in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom on-line self-study and on-the-job) from accredited and unaccredited sources and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.



Additional Required Information

** Please read the information below carefully. **


At the time of the interview
please ensure that you provide the following materials. Failure to do so may result in loss of consideration. Required documents include:

  • A list of two professional references with current contact information with at least one being a current or former supervisor.
  • A copy of your two most recent performance evaluations or a letter of reference if evaluations are not available.
  • A copy of any forestry and/or fire-related training certificates.


SPECIAL NOTICES

  • This position may require frequent travel within and out of Alaska.
  • This position requires working shifts that vary and range from 8 to 16 hours a day up to 21 consecutive days during weekends and on holidays with little notice depending on fire activity.


Application Notice

How to Apply webpage (link). Your application must be received by 5:00 p.m. Alaska Standard Time on the closing date.


Supplemental Questions

For your application to be evaluated you must answer the Supplemental Questions. The State of Alaska (SOA) uses four proficiency levels to measure and describe an applicants competence in applying specific behaviors knowledge skills and abilities to accomplish a specific task. The four proficiency levels are Mastery Fluency Literacy and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions.


Education

If post-secondary education is required to meet the minimum qualifications you must fill out the Education section of the application. If you have not yet obtained a degree please indicate the units you have completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.


Special Instructions for Foreign Education

Education completed at foreign colleges or universities may be used to meet the minimum qualifications listed above. If using this education to meet minimum qualification requirements you must demonstrate that the credentials have been submitted to a private organization specializing in interpreting foreign educational credentials and that such education has been deemed at least equivalent to that gained in standard U.S. education programs. Alternatively an accredited U.S. post-secondary institution must report that the other institutions transcript is given full value or that full value is recognized in relevant subject areas aligned with the post-secondary institutions curricula. It is your responsibility to provide this evidence when applying.


Work Experience

If using work experience not already documented in your application also provide the employers name job title employment dates and whether full or part-time. Applications will be reviewed to determine whether the responses are supported and whether the minimum qualifications are met. If they are not the applicant may not advance to the recruitment interview and selection phase.


Note:Attaching a resume is not a substitute for completing the application in its entirety. Noting see resume or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.


Bargaining Unit

If you are acurrent state employee please indicate the union to which you belong at the time of application. Do not complete this question if you are not a current state employee.


Please ensure your application (through work history training education licenses certifications etc.) supports/demonstrates that you possess the minimum required competencies for the job class.


EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aids or services or alternative communication formats should call 1- or in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information

If you choose to be contacted by email please ensure that your email address is correct on your application and that your spam filter will permit emails from the domain.


Workplace Alaska Application Questions & Assistance

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll-free) or if you are in the Juneau area. Requests for information may also be emailed to


For assistance with your password please visitthe reset password page.


For specific information about this position please get in touch with the hiring manager at the following:


Name: Teresa Rose

Title: Dispatch Center Manager

Phone:

Fax:

Email:

Job DescriptionThe Department of Natural Resources Division of Forestry & Fire Protectionis recruiting for aWildland Fire Dispatcher 2 in Palmer Alaska.This position is open to Alaska Residents only.Please check our residency definition to determine if you qualify.What You Will Be Doing: Are you see...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • AS400
  • Transportation Management Systems
  • Computer Skills
  • Paratransit
  • Microsoft Outlook
  • Computer Literacy
  • Dispatching
  • Logistics
  • Phone Etiquette