Youth and Family Resource Navigator

The SomerPromise Department is seeking a highly motivated individual to assist Somerville families in navigating the various supports designed to ensure successful outcomes for children. This position requires a high level of flexibility and adaptability to build relationships with families.

Statement of Duties

The SomerPromise Youth and Family Resource Navigator supports equitable access to Somerville Hub Connect a Single Point of Entry (SPE) platform for Somerville families and providers. This platform allows for one stop shopping for programs aimed at meeting the needs of children and families from cradle to career. The SomerPromise Youth and Family Resource Navigator is uniquely situated to serve as technical support for families that are utilizing the Somerville Hub Connect website as well as providing direct support to walk-ins and those not able to access the site electronically. The work will also include strengthening relationships with community partners and providing training to outside staff interested in utilizing the site as a resource and referral tool in their agencies.

The work is a key piece of Somervilles commitment to collective impact and will involve close collaboration with several stakeholders from the Schools City and Community including the Somerville Partnership for Young Children (SPYC) and the Somerville Family Learning Collaborative (SFLC). The position is housed with the SomerPromise Division of the City of Somervilles Department of Health and Human Services.

Reports to: Wraparound Services Manager

Essiential Duties

• Assist families and community partners to access resources through the Hub.
• Utilize the Hub to track referrals and maintain updated client profiles.

Community Facing

• Assist families and students with program registration (online and in person).
• Develop and implement outreach efforts for the Hub with an emphasis on reaching families not yet connected to resources or programs and local stakeholders..
• Facilitate trainings/meetings participate in platform development meetings and support SomerPromise initiatives as needed.
• Represent SomerPromise and Somerville Hub Connect at fairs and community events.
• Provide wraparound supports to families with children enrolled in Early Childhood Education and Out of School Time settings
• Other duties as assigned.

Minimum Qualifications:

Education: Undergraduate degree in a related field (or 5 years related experience)

Special Requirements:

• Multi-lingual English Spanish and Portuguese required (written and spoken)

Experience/Knowledge/Abilities:

• Ability to synthesize information from a variety of stakeholder groups to provide solutions in a final product
• Ability to alter approach and methodology in response to the individual needs of clients and families
• Experience working across sectors programs and/or municipal departments
• Experience working directly with families from diverse cultural linguistic and socio-economic backgrounds
• Excellent planning and organizational skills
• Relevant work experience in a diverse urban setting
• Familiarity with website design and functionality
• Experience with Microsoft Office Access and data entry
• Familiarity with registration databases
• Preference for candidates with knowledge of early care settings/comprehensive services/wrap around

Hours: Full-Time
Salary: $75000.00 annualized plus benefits
Union: Non-Union
FLSA: Non-Exempt
Date Posted: December 4th 2025

The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race color sex religion age national origin disability or any other protected category. Women minorities veterans and persons with disabilities are encouraged to apply.

Auxiliary aids and services written materials in alternative formats and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e. CART ASL) written materials in alternative formats or reasonable modifications in policies and procedures in order to access the programs activities and meetings of the City of Somerville should please contact Adrienne Pomeroy at x 2059 or

Pre-Employment Requirements for All Employees:

• MA Criminal Offender Record Information (CORI) clearance
• Completion of Conflict-of-Interest Law Education training for municipal employees

Overview of Total Rewards:

• 4 weeks annual vacation for non-union positions. Union positions vary by contract. Please note police officers are members of the SPEA union.
• Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City
• Dental coverage low and high plans through Cigna
• Vision care through Vision Service Plan (VSP)
• Long term disability through Sun Life
• Group and voluntary life insurance through Boston Mutual
• Health Care and Dependent Care flexible spending through Benefit Strategies
• Deferred compensation plans through a choice of three vendors
• Free confidential services through the Employee Assistance Program (EAP) provided by E4Health
• Annual cancer screening & wellness release
• Somerville Retirement Pension System
• Tuition reimbursement
• MBTA pass program
• FREE Blue Bikes membership
• Eligible employer for the Public Service Loan Forgiveness Program (PSLF)

Benefits listed are for benefits-eligible positions and the above information is meant to be a general overview of the benefit programs offered by the City of Somerville and not a binding contract.