SME Network Engineer

Alexandria, VA - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500 professionals delivering Digital Services Advanced Analytics Artificial Intelligence/Machine Learning Cyber Security and Cutting-Edge Technology across the US Government. Be a part of something special!

Role and Responsibilities

Following USPTO configuration management process and Standard Operating Procedures in leading maintaining and implementing configuration changes of network infrastructure equipment and devices

Leading and providing on-site twenty-four (24) hours per day seven (7) days per week 365 days per year enterprise network monitoring analysis and reporting.

Leading monitoring and support efforts for various VPN methods with specific expert-level knowledge of Netskope

Planning and leading efforts for Installing/uninstalling network equipment into racks requiring the capacity to lift up to 20 pounds.

Managing and repairing USPTOs Aruba Wireless equipment for the guest and Enterprise wireless networks (Network Control System Mobility Service Engine Wireless LAN Controller and Access Points) and Wide Area Networks.

Planning and managing regularly scheduled preventive maintenance activities on USPTO network devices (routers switches IPAM/DNS tools WAN accelerators Load Balancers Wireless devices) following vendor guidance for device patches and technical bulletins.

Upgrading network infrastructure hardware/software/firmware as directed by vendors upon completion of testing in non-production environments. Providing operations and maintenance support for Cisco Identity Service Engine (ISE)

Monitoring and updating latest security patches release notes and/or software

Reviewing syslog (daily) for potential damage from emerging security threats and risks

Performing capacity security configuration and performance management on network infrastructure devices as required after hardware replacement due to failure.

Tuning Network Services Branch (NSB) equipment to meet USPTO EMS monitoring requirement.

Utilizing enterprise management tools to monitor the network infrastructure remotely to detect conditions which impact network connectivity

Leading efforts to respond to and resolve USPTOs critical problems related to local and remote network connectivity incidents for all USPTO domestic sites.

Collaborating with other teams to troubleshoot USPTO critical problems e.g. application slowness to isolate the causes and determine whether is network or non-network related.

Assist in managing a network support team of 20 members.

Other duties as assigned by supervisor.

Required Skills:

Education: BS in Computer Science Information Systems Engineering or other related scientific or technical discipline.

10 years of experience specialized in Network Administration.

Advanced Cisco and Netskope VPN certifications

Excellent written and verbal communication skills.

Expert understanding of networking principles and technologies.

Strong understanding of Problem Management Process.

Broad understanding of Security Protocols including HTTPS SSL and SSO.

Must have solid technical background with a focus on IT/cloud-based IT systems.

Preferred Skills:

Expert-level knowledge of remote access solutions such as Netskope and Cisco AnyConnect.

ITIL-related certifications are a plus.

USPTO experience preferred.

Halvik offers a competitive full benefits package including:

Company-supported medical dental vision life STD and LTD insurance

Benefits include 11 federal holidays and PTO

Eligible employees may receive performance-based incentives in recognition of individual and/or team achievements.

401(k) with company matching

Flexible Spending Accounts for commuter medical and dependent care expenses

Tuition Assistance

Charitable Contribution matching

Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

Halviks pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500 professionals delivering Digital Services Advanced Analytics Artificial Intelligence/Machine Learning Cyber Securit...