Customer Service Export Specialist

Role Overview:

Join our team at Huntsman in Krakow a dynamic hub where innovation meets collaboration. We are expanding our Customer Service team to strengthen our export operations and deliver exceptionalserviceto our global customers.

We are looking for someone who is passionate about international trade thrives in a fast-paced environment and enjoys building strong relationships across cultures.

Do you thinkyourethe right fit for this opportunity Apply today!

Role Responsibilities:

As aCustomer Service Export Specialist you willbe responsible for:

• Act as the day-to-day contact for EAME customers and agents ensuring professional andtimelycommunication.

• Manage the full quotation-to-delivery cycle including order processing inSAPand invoice creation.

• Prepare and verify export documentation for smooth customs clearance ensuring compliance with international trade regulations and internal standards.

• Handle complex payment terms and methods (e.g.Letters of Credit Cash Against Documents Open Terms) including coordination with banks and managing documentation flow.

• Monitor and follow up onBills of Lading amendments and certifications.

• Work closely with agents acting as cultural intermediaries ensuringaccuratecommunication and smooth transactions.

• Coordinatelogisticsforintermodal transport including deep-sea shipments and timing-sensitive deliveries.

• UseCargoXand other platforms to upload and manage documentation.

• Build strong relationships with customers and agents proactively managingexpectationsand resolving issues.

• Provide backup support during holidays or peak periods including occasional work on local or bank holidays.

Experience and Competencies:

What we are looking for:

• Bachelors degree in Communication Logistics Marketing Finance or related field.

• Several years inexport operations customer service or international order processing withspecific experience in Egypt and Arabic-speaking marketsstrongly preferred.

• Fluent English;French or another EAME language is a plus.

• Proficient inSAPandExcel.

• Familiarity withCargoXis a strong plus.

• Deep understanding ofexport documentationinsurance practices andinternational payment terms.

• Experience withLetters of Creditand bank documentation processes.

What next

If you would like to join an innovativecollaborativeand multicultural team please apply now. Your application will beforwardedtoaTalent Acquisition Partner who willstrive to get back to you as soon as they can. We understand that applying for a new job is a big decision and we will work hard to keep you updated and support you along the way.

About Us:

At Huntsman we pride ourselves on being a people-oriented organization.

Our family-like atmosphere is cultivated by our diverse groups of team members around the world.

We welcome the talentexperienceand fresh ideas that employees at all stages of their careers from interns to seasoned professionals bring to Huntsman.

In return we offer you the opportunity to become an integral part of a dynamic industry-leading company where safety and ethics always come first.