Traveling Medical Assistant Operations Administrator (California Based)

Our Mission:

MDpanel is one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians carriers attorneys and patients by connecting those in need of medical opinions with the most qualified and highly regarded medical professionals in the U.S. MDpanel allows our member healthcare professional partners to maximize their time and produce unparalleled revenue return our carrier and attorney clients receive timely complete thorough and easy-to-understand opinions to support the medical legal inquiry. MDpanel is revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional services-based models we are devoted to our healthcare professionals and are relentless about removing the burden of administration securing exam volume preparing for and supporting physical examinations backend processing report submissions and billing. And at the heart of MDpanel our team is committed to delivering an unparalleled experience for all stakeholders. We think big start small and move fast. Our culture is built on supporting each other with accountability transparency and passion for our mission.

Position Summary:

TheTravelingMedical AssistantOperationsAdministratorisresponsible for supporting Traveling Medical Assistants (TMAs) acrossallclinic locations withinthe entire state of California. TheTMAOpsAdministratoracts as a liaison between TMAs other functions and leadership ensuring consistentservicessufficientcoverageandhighefficiency across all sites.The TMAOpsAdministratorsupports bothadministrative operations within theTMA DepartmentandasmoothDay of Evaluation. This includes efficient resource management optimal scheduling coverage and a premium experience to all MDpanel QME clients to ensure quality service as a frontline operations support contact.

Essential Duties and Responsibilities:

Leadership & Oversight

• Collaborate with TMA Leadership to provide adequate TMA coverage.Including accommodating approved time off requests.

• Allocate TMA coverage based on provider schedulesevaluationvolume and team availability in the most cost-effective manner forMDpanel.

• Provide Day of Evaluation supportduringescalationsto Traveling Medical Assistants across regional clinic locations.

• Support daily workflow of TMAsincluding scheduling triage coordination and resource allocation.

• Assistwith the onboarding training and evaluation of TMAs.

Quality Assurance & Compliance

• Support continuous improvement efforts for workflow and operational efficiencies.

• Conduct audits of documentation and checkout practicesthrough review of documentation and regular shadowing.

• Confirmall checkouts for the day have been completed withintheregions.

• Confirmall evaluations are covered and all TMAs are aware of their shift details.

• Confirm all psychevaluationshave had the MMPI-3 BECKS and ADL have been sent to the applicantsevendays prior to the evaluation occurring.

• Conduct continuous quality improvement of keysets.

Operational Support

• Overseeinventory control supply management purchase orders and vendor coordination.

• Ensurestandardized procedures and policies are beingutilizedacrosscliniclocationsinmaintainingappropriate inventoryonsite.

• Supportcollection and adjustment of time clock corrections.

• Tracking TMA attendance incentives and reporting time.Including daily consolidation ofTime CardCorrections.

Communication & Coordination

• Communicate changesor escalations on the Day of Evaluation to Care Team and TMA Leadership.

Qualifications:

• 25 years of combinedschedulingand administrativemedicaloffice experience.

• Minimum 2yearsleadership or supervisory experience in a healthcare setting preferred.

• Excellent organizational skills with strong attention to detail

• Proficiencyin Microsoft OfficeSuitesand GoogleSuites

• Ability to manage multiple priorities simultaneously

• Excellent verbal and written communication skills

• Strong leadership and interpersonal skills.

• High levelof integrity.

• Proficiencyin Salesforceand other scheduling tools are a plus.

Additional Information:

The salary range for this position is provided as an estimate based on current market conditions and company benchmarks. Actual compensation may vary depending on factors such as experience qualifications skills location and internal equity.Please note that we are unable to provide sponsorshipassistancecurrently. All applicants must have a valid work authorization for the country in which they are applying. Please note that this compensation range is subject to change at any time and may not be applicable to all candidates. We are committed to ensuring fair and equitable pay practices and encourage applicants to discuss any questions or concerns regarding compensation during the interview process.

MDpanel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all associates feel valued respected and supported. We do not discriminate based on race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability genetic information veteran status or any other legally protected characteristic.

We are dedicated to fostering a culture of inclusion and belonging and encourage applicants of all backgrounds to apply. If you require accommodations during the application or interview process please contact

Required Experience:

Manager