Head of Operations

Mexico City - Mexico

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Having many products and countries we need to make sure everything runs smoothly. As the Operations team our goal is to help Fever grow increasing the efficiency in our ways of working and maintaining a best-in-class experience for all our stakeholders. We love testing launching and executing new projects and supervise all Operations related topics from events execution user and partner operations to all processes and tools.

We are looking for someone who loves solving problems improving efficiency and always finds the way to get things done!

This cross-functional role will allow you to interact with numerous areas of the business understanding their needs and ways of working and giving you the opportunity to learn about how Fever works!.

About The Role:

Lead one of the team verticals including defining the strategy refining KPIs managing a multidisciplinary team and being responsible for the execution
Develop and maintain a strong relationship with senior management of the company across all teams and locations
Work in a cross functional team to launch and scale complex projects with different workstreams
Define and support the strategy of your vertical and the scalability of the projects
Ensure individual team members are effective and define their goals to assure success
Provide coaching mentoring and feedback to team members
Execute analysis of business opportunities and processes
Analyze performance on a weekly monthly and quarterly basis and implement short-mid and long-term solutions to improve it

About You:

Project management / startup or consulting background (7y experience)
Fluent English and Spanish
Strong analytical and organizational skills with large team management experience
Solution-focused identifying problems and defining solutions with an entrepreneurial spirit
Strong verbal and written communication skills with strong skills in creating and developing relationships with C-level executives.
Ability to influence/persuade all levels of staff.
Curious and keen to push boundaries and try new concepts while being in contact with the top management - very high visibility and exposure both internally and externally.
This is not a position for an event production background

Benefits & Perks:

Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Work in the heart of the city with possible travel across our markets
Responsibility from day one and professional and personal growth
Great work environment with a fun international team of talented people to work with!
Health insurance
Fondo de Ahorro
Gympass membership
20 days annual leave

#LI-Hybrid

Required Experience:

Director