Product Operations Manager
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Job Location:
Thunder Bay - Canada
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The Product Operations Manager is responsible for the profitable movement of goods throughout the course of the product life cycle. They lead a team to bring products from door to floor efficiently and effectively. They are responsible for the stores visual merchandising ensuring our customers can shop easily with or without assistance and partner with store leadership to react to sales trends and customer demands so that products are sold at the highest margin rate possible. They help create an environment and store culture that promotes employee engagement growth and development.
WHAT YOULL DO:
Functional
- Manage and motivate a team to ensure operational excellence and the profitable movement of goods throughout the product life cycle
- Ensure efficiency and effectiveness of product flow processes by assessing and analyzing sales performance and key process scorecard data and creating action plans to address gaps
- Partner on regular visual merchandising assessments; provide product flow insight and create and own the resulting action plan
- Lead changeover process and partner with General Manager Regional Visual Manager on home-office merchandising initiatives and facilities work
- Lead all visual and door to floor operations manage all Back of House (BOH) areas sales floor promotional set-ups and the markdown process
- Act as an advocate for the customer by placing them at the forefront of all decision-making processes
- Embrace and champion technology that creates high tech and high touch solutions for Indigos customers
- Proactively identify and anticipate customer expectations and needs
- Open and close store and manages sales floor
- Lead the stores joint health and safety committee ensure the health and safety of employees and customers is top priority and ensure the store complies with all provincial health and safety policies and procedures
People
- Build strong teams by attracting and developing the best talent
- Bring out the best in others; empower and constructively stretch talent
- Give authentic feedback on performance and potential
- Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goals
- Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
- Help others see the impacts of their efforts and proactively engage others to receive input
- Encourage others to freely share their point of view and be open to feedback
- Accountable for the overall engagement productivity turnover and bench strength of the team
Cultural
- Model Indigos beliefs and convey a positive image in everything you do
- Celebrate diversity of thought and have an open mindset
- Take an active role in fostering a culture of continual learning taking risks without the fear of making mistakes
- Embrace champion and influence change through your team and/or the organization
Qualifications :
WHO YOU ARE:
- College degree preferred or equivalent job experience
- 2-3 years of management experience in specialty retail and/or multi-unit retail business environment
- Ability to be mobile on the sales floor for extended periods of time
- Availability to work a flexible schedule including evenings weekends and holidays
- Ability to lift medium to large items up to 40 pounds while using appropriate equipment and safety techniques
- Bilingualism (French/English) is required for all positions in Quebec
Additional Information :
Indigo utilizes artificial intelligence (AI) tools to support various aspects of the hiring process including screening and assessments. These tools assist our team but do not replace human decision-making. We are committed to using AI responsibly fairly and in compliance with Canadian employment and human rights laws. We regularly review these tools to help prevent bias or discrimination.
At Indigo we embed Diversity Equity Inclusion and Accessibility into the foundation of our values through training policy and hiring practices and continue to update our approach to reflect the evolving values and needs of communities across Canada. We welcome and encourage applicants of all backgrounds and lived experiences including but not limited to individuals who identify as BIPOC (Black Indigenous and People of Colour) 2SLGBTQIA and persons with disabilities. Accommodation is available upon request throughout the recruitment process. To request an accommodation please contact Human Resources at
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a varie ... View more
