Program Coordinator

Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence kids and their families are at the center of all we do. Ann & Robert H. Lurie Childrens Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Job Summary

This position supports the Department of Psychiatry under the direction of the Manager of Operations for Collaborative Care (CC) the individual is responsible for planning implementing and evaluating collaborative care initiatives.

This key role involves:

• Documenting treatment plans and communicating patient needs across caregivers and providers.

• Providing patient care management services including outreach and resource allocation.

• Maintaining a patient registry and tracking health outcomes.

• Coordinating multidisciplinary teams and managing project materials.

• Facilitating data collection and reporting to demonstrate impact.

• Outreach to patients on an assigned caseload

• Patient Registration and appointment scheduling

• Completing intake forms and screening tools

• Coordinating with the patients PCP and mental health providers. Tracks and records referrals and evaluations flowing through the program.

• Facilitating patient engagement and follow-up care

• Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments as indicated.

• Supports the submission of reports to external entities including funders Office of Sponsored Projects Foundation

• Coordinates staff meetings creates agendas keeps minutes and action items.

• Provides administrative support to the CC providers/faculty.

• Develops and maintains CC dashboards.

• Supports the departments (CC) newsletters -works with staff members to plan and develop content including the identification of staff and/or or programs to be featured assembles and organizes related content and coordinates distribution.

• Prepares composes and distributes routine correspondence memoranda meeting minutes and other documents for CC programs.

• Assumes other administrative responsibilities as may be assigned from time to time by the leadership of the Department/CC

BHCM specific functions

• Systematically track treatment response and monitor(patients for changes in clinical symptoms and treatment side effects or complications.

• Under the direction of the CC Medical Director will supporting psychotropic medication management as prescribed by medical providers focusing on treatment adherence monitoring side effects and effectiveness of treatment.

• Provide patient education

• Provide brief behavioral interventions using evidence-based techniques such as behavioral activation problem-solving treatment motivational interviewing or other treatments as appropriate and as directed by CC clinical leadership.

• Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicating resulting treatment recommendations to the patient/patients medical provider.

Minimum Requirements:

• Bachelors degree required.

• Two (2) years of experience in Human Resources Organizational Development Healthcare Administration nonprofit management or related field preferred but not required.

• Excellent writing and interpersonal communication skills required; some grant writing experience preferred.

• Proficient with Microsoft computer software applications working knowledge of content management and publishing software and database technologies.

• Ability to work independently with limited supervision.

• Organizational skills: Ability to establish priorities and react promptly to a large variety of requests and needs sometimes in stressful situations.

• High level of attention to detail; ability to multi-task.

Shift: Monday - Friday / 8am-4pm

Education

Pay Range

At Lurie Childrens we are committed to competitive and fair compensation aligned with market rates and internal equity reflecting individual contributions experience and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary Lurie Childrens offer a comprehensive rewards package that may include differentials for some hourly employees leadership incentivesfor select roles health and retirement benefits and wellbeing programs. For more details on other compensation consult your recruiter or click the followinglink to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO) Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life AD&D and Disability

• Critical Illness Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Childrens facilities

• Discount purchasing program

Theres a Place for You with Us

At Lurie Childrens we embrace and celebrate building a team with a variety of backgrounds skills and viewpoints recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly appreciate differences and make meaningful connections that foster belonging. This is a place where you can be your best so we can give our best to the patients and families who trust us with their care.

Lurie Childrens and its affiliatesare equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin ancestry age disability marital status pregnancy protected veteran status order of protection status protected genetic information or any other characteristic protected by law.

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