Key Duties and Responsibilities
- Manage guest enquiries and reservations ensuring that their needs and wants are met to the highest standard.
- Give details of hotel facilities and pricing information.
- Upsell other areas of the hotel.
- Ensure expectations are set correctly in advance of the guests stay.
- Office administration as required
Requirements:
- 1-year previous experience in a reception/reservations role in a hotel
- Previous experience using Hotsoft a distinct advantage
- Excellent customer care skills
- Excellent command of the English language both written and oral is essential
- Highly motivated and a team player.
If this opportunity sounds right for you apply now to take the next step in your hospitality career
Additional Information :
Great employee benefits as part of the overall package.
Sick pay
On-site parking
Employee discount
Bike to work scheme
Employee assistance program
Food allowance
Company events
Additional leave
Remote Work :
No
Employment Type :
Contract
Key Duties and ResponsibilitiesManage guest enquiries and reservations ensuring that their needs and wants are met to the highest standard.Give details of hotel facilities and pricing information.Upsell other areas of the hotel.Ensure expectations are set correctly in advance of the guests stay.Offi...
Key Duties and Responsibilities
- Manage guest enquiries and reservations ensuring that their needs and wants are met to the highest standard.
- Give details of hotel facilities and pricing information.
- Upsell other areas of the hotel.
- Ensure expectations are set correctly in advance of the guests stay.
- Office administration as required
Requirements:
- 1-year previous experience in a reception/reservations role in a hotel
- Previous experience using Hotsoft a distinct advantage
- Excellent customer care skills
- Excellent command of the English language both written and oral is essential
- Highly motivated and a team player.
If this opportunity sounds right for you apply now to take the next step in your hospitality career
Additional Information :
Great employee benefits as part of the overall package.
Sick pay
On-site parking
Employee discount
Bike to work scheme
Employee assistance program
Food allowance
Company events
Additional leave
Remote Work :
No
Employment Type :
Contract
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