Resort Experience Manager
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Job Location:
Kissimmee, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Plans organizes and directs comprehensive recreation programs and special events at resort by performing the following duties personally or through subordinate supervisors.
As a Resort Experience Manager you will
- Direct supervision of the entire Activities/ Events program.
- Create implement and direct activity and special event programs using themed concepts.
- Plan parties for owners guests and employee.
- Formulate an environment which will increase employee morale motivation and promote team spirit.
- Prepare departmental budget.
- Direct communication with Westgate vendors such as Resort Recreation and Tourism Management (RR & TM) Orlando Dive Hair Ropes etc... In order to facilitate products programs and services for Activities/Events
- Interview applicants verify references and hire personnel
- Inputs and reviews Kronos payroll system and prepares RR & TM timecards
- Set policy and procedures for department
- Attend weekly staff meetings with department heads supervisors & managers
- Perform weekly staff meetings with department and prepare reports
- Responsible for inputting and updating the resort information television channel
- Prepare supervisory reports for accidents and remain updated on emergency/safety procedures
- Prepare weekly schedules and update attendance records
- Responsible for staffing
- Activities Bicycle & Boat Repairer: instructions in correct safety procedures maintain records for bike and paddleboat repair ability to fill out forms correctly
- Coordinate training for CPR and First Aid Training
- Responsible for accurate inventory and purchasing of sports and recreation related equipment
- Responsible for purchasing items needed to maintain Kids Club
- Maintain weekly and monthly records of all inventories purchased and distributed through the Activities/Events department
- Maintain records of activity inventory and prepare them in accordance with CFI and Westgate accounting departments
- Remain updated on all recreation and sports equipment as well as lakes ponds game room and outdoor recreation facilities to meet appropriate safety standards
- Responsible for inputting Westgate T. V. channel for resort wide marketing of special events and important resort information
- Responsible for canceling or shutting down various equipment and activities/events when weather or other conditions pose a safety hazard to participants.
- Prepare design order and distribute marketing material for resort VIP or employee activities/events
- Perform other tasks as assigned by the General Manager or Director of resort Operations.
- Requisition supplies for activities and events or employee programs Kids Club and Activity Center
- Serve as speaker/host at resort functions when called upon
- Purchase and pick up recreation equipment when necessary
- Supervises and analyzes recreational needs and resources
- Interprets recreation programs and their philosophy to individuals and groups through personal participation and staff assignments
- Cooperates with recreation and non-recreation personnel
Qualifications :
- Must be able to regularly lift pull push and or/move up to 50 pounds
- Bachelors degree from four-year college or university; or two to three years of related experience working and/or training in an activity department or program of a large resort with at least two of these years in a supervisory capacity; or equivalent combination of education and experience.
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Veterinary Experience
- Hotel Experience
- Hospitality Experience
- Cost Management
- Management Experience
- Conflict Management
- Housekeeping Management
- Property Maintenance
- Hotel Management
- Financial Report Interpretation
- P&L Management
- Supervising Experience
About Company
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, ... View more
