IOA is on the forefront of revolutionary healthcare models reshaping the way people can age in place. Our innovative models transform lives enhance communities and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design we strive to consistently question the status-quo and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.
With over 23 programs we offer multiple ways to aid seniors maintain their health well-being independence and participation in the community fulfilling our mission.
IOA is seeking a Database Manager for its Philanthropy department. Reporting to the Director Development the Database Manager is an integral part of the mission-driven Philanthropy team responsible for all donor database management and administration to maximize fundraising efforts. This position is responsible for data quality and hygiene donor records gift entry and data analysis including regular reporting within and outside the Philanthropy department.Fundraising Support
Utilize database expertise to support all stages of the prospect pipeline and drive the Philanthropy departments moves management process
Act as the departments expert on Raisers Edge and identify suggest and implement ways the CRM can support overall fundraising efforts
Keep gift opportunities actions and other data updated and accurate in the database and tracked appropriately
Partner with Philanthropy and Marketing colleagues to ensure online gift options are available functioning correctly and meeting the needs of donors
Maintain standard operating procedures for use of the database including activities related to prospect management cultivation solicitation and stewardship
Track event sponsorship solicitations invitations ticket purchases and attendance in CRM
Collaborate with frontline fundraisers as an essential part of the Philanthropy team
Reporting and Analysis
Develop analytics to monitor the success of different fundraising strategies and platforms
Prepare weekly revenue reports
Provide bimonthly reports for the Philanthropy Committee
Perform complex queries exports and reports both as requested and proactively
Collaborate with Philanthropy and Marketing team members to generate mail and email lists for appeals invitations stewardship and other communications
Liaise across departments to collect prospect information and generate mail and email lists as appropriate
Conduct monthly and annual reconciliation between Philanthropy and Finance Department
Provide post-event reporting
Generate annual analysis of donor trends
Prepare research profiles and reports for internal and external partners to inform their engagement and solicitation strategies
Gift Administration and Database Management
Ensure all gifts processing and donor data is collected and coded including gifts pledges opportunities and actions
Process all gifts and generate timely gift acknowledgements
Perform database quality control and cleanup
Adhere to best practices and accurate complete record keeping
Serve as point of contact for Finance regarding gift allocation and information
Manage external vendor relationships including Blackbaud/Raisers Edge
Communications and General Administration
Partner with Philanthropy and Marketing Departments on donor e-newsletter
Train staff in the effective use of the Raisers Edge database and Raisers Edge NXT database
Serve as a direct point of contact for donors
Support internal Philanthropy Department processes with Procurement and Accounts Payable
Other duties as assigned
REQUIRED QUALIFICATIONS
Minimum 3 years of relevant experience
Current/prior experience working with CRM software
Proficiency and experience in database management and administration query writing prospect and constituent management
Bachelors degree or higher from an accredited college or university or 4 years of experience in lieu of a bachelors degree
Strong proficiency in Microsoft Office Suite and Windows particularly Microsoft Excel and Teams
Excellent organizational interpersonal oral and written communication skills
Strong attention to detail and the ability to make sound and timely decisions
Ability to work both independently and collaboratively and demonstrated excellent interpersonal skills
Demonstrated flexibility; is self-motivated and possesses a drive for results
Demonstrated interest in working within a multicultural and team environment
DESIRED QUALIFICATIONS
Bachelors degree or higher from an accredited college or university
COMPENSATION
Range: $82000 - $94000/Annual
This amount is not necessarily reflective of actual compensation that may be earned nor a promise of any specific pay for any specific employee which is always dependent on actual experience education and other factors.
This range does not include any additional equity benefits or other non-monetary compensation which may be included.
Beware of Hiring Scams
We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.
We encourage you to learn more about IOA by visiting us here.
IOA reserves the right to adjust work hours or duties when appropriate.
Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age race religion color national origin sex sexual orientation gender identity genetic disposition neuro-diversity disability veteran status or any other protected category under federal state and local law.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Required Experience:
Manager
Helping you Age On. We believe the future should be something to look forward to, at every age. Learn more about our services or give us a call anytime, we are here to help.