Expert Lead Communications

At INGs Global Brand Marketing & Communications we aspire to be the most impactful collaborative and forward-looking community in our field. Driving reputation brand and internal engagement we help ING to win the trust and admiration of all our key stakeholders and to be the most appealing banking partner for those who want to make a difference for people and planet.

We are looking for a CTO Communications Lead with a strategic mind a passion for engaging internal and external audiences on CTOs strategic direction a flair for consulting as well as experience in managing teams of professionals. Your strategic advice skills and communications expertise will drive maximum engagement with internal and external stakeholders. You are a good listener with a customer centric mindset you focus on making impact and you have a hands-on mentality to get things done.

The team

As the CTO Communications Lead you will report to the Global Head of Brand Marketing & Communications. Youll lead manage and execute the implementation of the ING overall internal and external communication strategy and more specifically for our Tech department for various stakeholders. Youll be responsible for and/or involved in translating the Tech strategy and priorities into global communication programmes plans and messaging and advising the aforementioned stakeholders.

Youll be advising the CTO MBB member MT and wider CTO community by identifying key information managing strategic (change) communications programmes and ensuring the right channels are in place to support the achievement of the unified Tech strategic objectives Youll also collaborate closely with your colleagues in Global Retail Communications Global Wholesale Banking Communications Group Communications Media Relations & Issue Management Events & Experiences and Brand & MarCom as well as senior management and corporate staff departments.

Roles and responsibilities

• Leading and engaging a team of communications specialists.

• Driving internal and external engagement understanding and excitement around the strategy.

• Being the communications partner to different stakeholders within CTO for setting their internal and external strategy communications (incl. positioning) while focusing on driving engagement and impact.

• Being the liaison between CTO and the global and local Brand Marketing & Comms teams when it comes to strategy engagement.

• Helping and supporting leadership to communicate effectively.

• Creating relevant engaging and impactful content on CTOs strategic direction that fits the channel/target audience.

• Preparing coordinating and executing communications programmes and plans and content for internal and external channels.

• Advising the CTO/ CIOs on the identification of key information strategic (change) projects and channel management supporting the achievement of INGs strategic objectives.

• Leading a team of experts set the standards for their expertise area and take responsibility for developing innovating and safeguarding knowledge.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that youll stay curious. Keep learning. Take on return well back you to develop into an even more awesome version of yourself. We are looking for an enthusiastic and impact-driven communicator who can drive the CTO Communications team forward. Key capabilities are:

• 10 years of international experience in a major multinational organisation with a complex stakeholder field.

• Holder of a masters degree in Communications/Marketing or similar.

• Extensive experience including passion for leading a team.

• Excellent relationships builder and maintaining working effectively with senior management providing guidance and advice on corporate communications and reputation.

• Creative way of thinking and innovative mindset combined with a passionate fun and engaging attitude.

• Anticipates and adopts innovations in business while ensuring that the team understands and discusses those changes.

• Consistently achieves results even under tough circumstances. For example fosters organisation-wide enthusiasm to surmount obstacles; inspires people to achieve results even when the path ahead is difficult.

• Sees ahead to future possibilities and translates them into breakthrough strategies.

• Passion for the Banking and tech business.

• A proven track record in building and executing engaging and impactful communications programmes and plans.

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Consistently achieves results even under tough circumstances. For example emphasises the importance of results; encourages a sense of urgency in others; challenges poor outcomes or unproductive behaviours. Provides assistance or encouragement to help others over obstacles.

• Fluent command of English.

Rewards and benefits

We want to make sure that its possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward

Discover what we do and what we can offer you.

Questions

Contact the recruiter attached to the advertisement. Want to apply directly Please upload your CV and motivation letter by clicking the Apply button.

Please note multiple interview steps involving various business stakeholders will be part of the selection process.