Returns arent just inconvenient theyre quietly eroding the profitability and sustainability of retail brands. At 8returns we turn the costly chaos of e-commerce returns into streamlined data-driven profit.
Weve been trusted by some of the fastest-growing European DTC brands like OACE PEGADOR and GOT BAG and are now ready to scale our proven solution to larger retail brandswith iconic brands such as Fielmann Tommy Hilfiger and FILA already leveraging our platform. This is where you step in.
Your Role
Youll spearhead our growth into the upper mid-market and enterprise segments.
Drive new business: Build and own your sales pipeline proactively sourcing leads through targeted outbound strategic events and leveraging your personal network.
End-to-end ownership: Run complex sales cycles from discovery and stakeholder alignment (Operations Finance IT CX) through ROI demonstration procurement processes and successful deal closure.
Collaborate closely: Partner with internal teams to clearly communicate customer insights ensuring our product continues to lead the market in returns management.
Forecast rigorously: Maintain clear accurate and predictable pipeline forecasting using our CRM (Hubspot).
Must-Have Experience
3 years selling high-value SaaS solutions into retail or fashion companies consistently exceeding quotas.
Demonstrated capability to self-source a significant portion of your sales pipeline.
Fluent communication in German and English (additional European languages beneficial).
Ability to comfortably discuss technical integrations (API workflows) with senior stakeholders including CTOs.
Strong familiarity with structured enterprise sales methodologies such as MEDDIC or BANT.
Entrepreneurial mindset: proactive decisive thrives in a fast-paced high-autonomy startup environment.
Nice-to-Have Experience
Familiarity with logistics e-commerce operations or related post-purchase technologies.
Existing professional network among European retailers logistics providers or relevant e-commerce agencies.
Whats in it for You
High-impact territory: Define and dominate the market for returns management in Europe.
Immediate leverage: Each deal you close will meaningfully influence company growth.
Product clarity: Represent a best-in-class returns solution that delivers clear measurable ROI
Flexible working: Fully remote role with autonomy and trust.
Equity upside: Opportunity to own a meaningful stake in a high-growth financially stable SaaS startup.
Clear career trajectory: Potential to grow into leadership roles as the business expands.
Ready to drive meaningful change in the European retail landscape
Required Experience:
IC
Automize your processes with 8returns! Your returns management software for refunds, exchanges and analytics that will save you time and money.