Croatian-Speaking Customer Support Athens, Greece

Šibenik - Croatia

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you fluent in Croatian and passionate about delivering top-tier customer service We are looking for a Croatian-speaking Customer Support Specialist to join our dynamic team in Athens supporting our hotel reservation platform. This is an exciting opportunity to combine a rewarding career with an adventure in one of Europes most vibrant cities.

What we offer:

Relocation package including 3 weeks in a hotel upon arrival in Athens.
Competitive salary with performance incentives.
A supportive multicultural team environment.
Opportunities for professional growth within a fast-paced international company.
Experience living and working in the historic and sunny city of Athens.

Your responsibilities:

Handle customer inquiries via phone email and chat in Croatian.
Assist customers with hotel bookings cancellations and modifications ensuring a smooth and positive experience.
Troubleshoot and resolve issues efficiently escalating complex cases when necessary.
Maintain accurate records of interactions and bookings in our platform.
Provide feedback to internal teams to improve customer experience and platform usability.

Requirements:

Native or fluent Croatian speaker.
Strong command of English; additional languages are a plus.
Experience in customer support hospitality or travel booking is preferred.
Excellent communication problem-solving and multitasking skills.
Flexible proactive and ready to work in a fast-paced environment.

Why Athens
Live and work in Greeces bustling capital with rich history vibrant culture stunning architecture and Mediterranean lifestyle. Enjoy great weather amazing food and an inspiring city to explore during your free time.

Take your career to the next level while experiencing life in Athens. Apply now to join our team!