Customer Experience Co-Op Summer
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Job Location:
Beverly, OH - USA
Yearly Salary:
$ 36750 - 127500
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
About Carrier:
Carrier global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancementsin climate solutions such astemperature control air quality and transportation we improve lives empower critical industries and ensure the safe transport of food life-saving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit follow Carrier on social media at @Carrier.
About this Role:
We are seeking a highly motivated and tech-savvy Co-Op to join our Customer Experience team. This role will support our efforts to accelerate digital and process transformation initiatives that enhance customer satisfaction and operational efficiency. The ideal candidate is a Computer Science major with strong project management capabilities excellent communication skills and a passion for Generative AI (GenAI) technologies.
Key Responsibilities
Collaborate with cross-functional teams to identify and implement digital solutions that improve customer experience.
Support process mapping documentation and optimization efforts across customer touchpoints.
Assist in the development and deployment of GenAI-powered tools and prototypes.
Analyze customer feedback and operational data to identify trends and opportunities for improvement.
Help manage project timelines deliverables and communication across teams.
Basic Qualifications:
Must be currently pursuing a Bachelors degree in Computer Science.
Must have an overall GPA of 3.0 or higher.
Must be eligible to work in the US without sponsorship.
Preferred Qualifications:
Strong interest in customer experience digital transformation and emerging technologies.
Familiarity with GenAI concepts and tools
Excellent organizational and project management skills.
Strong written and verbal communication abilities.
Ability to work independently and collaboratively in a fast-paced environment
#EarlyCareers
RSRCAR
The annual salary salary/hourly rate for this position is between $36750 $127500 annually. Factors which may affect pay within this range include but are not limited to skills education experience and other unique qualifications of the successful candidate.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.
Job Applicants Privacy Notice:
Click on this link to read the Job Applicants Privacy Notice
Key Skills
- Microsoft Office
- Public Relations
- Google Docs
- Data Collection
- MailChimp
- Microsoft Word
- Dermal Fillers
- Microsoft Powerpoint
- Research Experience
- Microsoft Excel
- Adobe Photoshop
- Writing Skills
About Company
As the leading global provider of healthy, safe and sustainable building and cold chain solutions, Carrier Global Corporation is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we've led in inventing new technologies a ... View more
