Director of Professional Services

Orange Cyberdefense Switzerland fully aligns with Orange Cyberdefenses vision to become the leading cybersecurity and secure infrastructure provider in Switzerland. Our mission: to deliver specialized expertise in cybersecurity covering all aspects related to infrastructure networks data centers and cloud.

Surrounded by specialists we combine strong technical expertise with great flexibility to meet the needs of organizations of all sizes including the smallest. Our Swiss roots with locally present teams enable us to be close to our clients providing personalized and responsive support.

We currently employ more than 100 engineers capable of addressing our customers cybersecurity and infrastructure needs from daily operations to strategic decision making. Relying on a global team of over 3100 experts along with Security Operations Centers (SOC) CyberSOC CSIRT and CERT we offer comprehensive certified solutions recognized by leading analysts such as Gartner Forrester and IDC. Our unique Threat Intelligence leverages more than 500 sources to focus on real threats while ensuring compliance with worldwide regulations.

In order to strengthen our delivery capabilities we are currently looking for a Director of Professional Services.

YOUR MAIN TASKS

• Full P&L responsibility of the PS activity (involved in budget creation review & planning)
• Financial Management including pricing strategies pricing approval profitability in projects and financial health
• Decision taking in hiring activities above specific salary limit with the Head of
• Strategic planning and leadership (develop and execute companys consulting strategy aligned with business goals market trends and client needs in collaboration with the COO and CTO)
• Business Development & Sales Support
• Team Leadership & Development
• Market & Industry Analysis
• Partner & Vendor Management (contract accreditation certification)(esp. external delivery options)
• Service Delivery Oversight
• Mediation and escalation instance for challenges in projects
• Conducting regular employee performance reviews and target agreement conversations
• Active participation in improving company internal processes mostly those related to PS activity.
• Collaboration with the Sales
• Collaboration with CTO and COO

DESIRED PROFILE

• You hold a bachelors Degree or equivalent and already have professional experience in delivering professional services in the cybersecurity field for a medium or large company.
• You are willing to learn and evolve in a technically sharp and interesting environment dealing with challenging and stimulating issues and can demonstrate strong analytical and problem-solving skills.
• You have a proven experience in a managing technical teams.
• You are customer oriented
• You have excellent spoken and written communication skills and can represent the company towards our customers.
• You are fluent in French and are proficient in English. German knowledge is a plus.
• You are Swiss Resident have a driving license.

In addition to your technical skills you have genuine human qualities and are keen to make a long-term commitment to a company with a human dimension. If youre ready to take up new challenges and fit the profile were looking for please dont hesitate to send us your complete application including all relevant documents.