Site IT Operations Lead

Dearborn, MI - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: Site IT Operations Lead (W2 Position)

Location: Dearborn MI Hybrid (4 days in office)

Duration: 12 Months

Experience: 6 Years

Position Description:

This role involves acting as the primary IT liaison driving the employee technology experience managing local IT projects and budgets and ensuring alignment with global IT strategies while advocating for local site needs. You will be instrumental in fostering strong relationships with local skill teams and business customers serving as the primary face-off to ensure IT services meet evolving needs and influence the IT roadmap for an enhanced employee experience. The position requires a focus on problem resolution continuous improvement and maintaining robust security and compliance across all site IT operations

Skills Required:

Automation Dns Firewalls Front End (Software Engineering) HW/SW Installation IT Operations Infrastructure Applications Asset Management Backup Software Authentication Computer engineering Critical Thinking Firmware & OS Updates Hardware Experience Batch Processing Client Facing Communications Customer Service Customer Support Desktop Support Desktop Applications GPIRS IT Solutions Analytical Change control Cisco Networks Customer Experience Customer Relationship Management Data Analysis Employee Engagement Microsoft Office Network Engineering Change Management Client Management Computer Security Computer Vision Connectivity Continuous Improvement Process Data Migration Distributed Control Systems IT Support Ad Hoc Reporting Application Support Backup Client Services Client Delivery Computer Hardware Configuration Management Cyber Security Distributed Computing Active Directory Analytical skills Customer Insight DHCP Cisco Customer Satisfaction Data Management Information Management Information Security

Experience Required:

Senior Associate Exp: 3 to 5 years of progressive experience in IT operations infrastructure management or a related field.
Proven experience supporting non-manufacturing research or advanced engineering environments is highly desirable. Background in project management.
Comprehensive understanding of IT infrastructure components (networking servers cloud services end-user computing).
Familiarity with IT Service Management (ITSM) frameworks (e.g. ITIL). Knowledge of cybersecurity best practices and data protection regulations.
Exceptional leadership communication and interpersonal skills with the ability to engage effectively with technical teams and non-technical stakeholders.
Strong analytical and problem-solving abilities.
Demonstrated ability to manage multiple priorities in a fast-paced dynamic environment.
Customer-centric mindset with a focus on enhancing the employee technology experience.

Experience Preferred:

BSc (Comp Sci Info Tech or related field) Certifications such as ITIL PMP or relevant technical certifications (e.g. Cisco Microsoft AWS).
Experience with advanced engineering tools and software common in R&D environments.
Familiarity with Fords IT ecosystem and corporate culture.

Education Required:

Bachelors Degree Associate Degree

Thanks & Regards
Azmeera koti
Megan Soft Inc.
17177 N. Laurel Park Dr;
Suite #337 Livonia MI - 48152.
Direct No: 1
E Mail :
Website :
Linked In ID :

Role: Site IT Operations Lead (W2 Position) Location: Dearborn MI Hybrid (4 days in office) Duration: 12 Months Experience: 6 Years Position Description: This role involves acting as the primary IT liaison driving the employee technology experience managing local IT projects and budgets an...