Conversational AI Kore AI

Position Details:

Job Title: Conversational AI / Kore AI

Work Location: Charlotte NC

Duration: Long Term

Job Description

• At least 5 years relevant technical work experience at least developing and implementing Conversational AI.
• Overall experience 8 to 10 years.
• Experience with Conversational AI projects and KoreAI intent identification and LLM development.
• Strong expertise in developing conversational AI applications (chatbots IVR systems virtual assistants).
• Proficiency in integrating AI solutions with RESTful APIs and external services.
• Develop and optimize natural language understanding (NLU) and natural language processing (NLP) models to improve accuracy and user intent identification.
• Integrate conversational AI solutions with external systems web services APIs and databases.
• Knowledge of machine learning algorithms and techniques.
• Ensuring scalability and maintainability.
• Stay updated with the latest trends in Conversational AI and Generative AI technologies contributing to continuous improvement.
• Knowledge in testing debugging and performance optimization of conversational AI applications.
• At least 5 years relevant technical work experience at least developing and implementing Conversational AI.
• Overall experience 8 to 10 years.
• Experience with Conversational AI projects and KoreAI intent identification and LLM development.
• Strong expertise in developing conversational AI applications (chatbots IVR systems virtual assistants).
• Proficiency in integrating AI solutions with RESTful APIs and external services.
• Knowledge of web services data retrieval and integrations.
• Hands-on experience with conversational AI platforms frameworks and tools.
• Collaborate with cross-functional teams to design develop and deploy conversational AI applications using KoreAI across IVR chat and voice platforms.
• Build and refine chatbots virtual assistants and IVR systems that provide intuitive and effective user interactions.
• Develop and optimize NLU and NLP models to improve accuracy and user intent identification.
• Integrate conversational AI solutions with external systems web services APIs and databases.
• Ensuring scalability and maintainability.
• Stay updated with the latest trends in Conversational AI and Generative AI technologies contributing to continuous improvement.
• Knowledge in testing debugging and performance optimization of conversational AI applications.