Waxing SpecialistCerologist
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Job Location:
Ballwin, MO - USA
Yearly Salary:
$ 55000 - 75000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
The Cerologist is accountable for all service provision minimal waxing standards customer service standards and general day to day operations as it relates to client management.
1. Responsible for implementation of customer service standards for all internal and external
customers. Goal is to exceed customer expectations from initial inquiry to on-going customer
relationship management.
2. Actively engage in implementation of ongoing process improvement and embrace learning
environment initiatives.
3. Responsible for maintaining a clean and professional environment including daily cleaning
checklists and other cleaning duties as needed.
4. Accountable for efficient effective and high quality service provision following all defined
minimal waxing service standards. Will follow all policies and procedures to accomplish these
standards. Includes: body and facial waxing and lash/brow tinting services (where applicable).
5. Support and protect our culture including teamwork non-competitiveness non-client thieving
behavior.
6. Other duties as assigned in the spirit of teamwork.
7. Follows safety standards in all aspects of performance of the above functions reports/removes
unsafe equipment and attends safety/training education sessions.
ADDITIONAL FUNCTIONS:
1. Coverage of shifts in short-notice/emergency situations (sickness etc.)
2. Support front desk operations as needed.
3. Participate in defined community outreach requirements (volunteerism).
The Cerologist reports directly to salon manager/salon lead and indirectly to all members of ownership and is accountable for all service provision. The Cerologist is accountable for meeting established minimal waxing and customer service standards focusing on both internal customer (staff volunteers interns vendors) and external customer (current clients and all potential customers). Also accountable for client retention and referral networks.
Required:
Current State Licensure (Esthetician Cosmetologist)
Excellent Waxing Skills/Technique
Time Management skills
Written and Verbal skills
Team player within team environment
Exceptional Customer Service
Self-Motivated
Preferred:
2 Years Waxing Experience
WAXING THE CITY CAREERS
At Waxing the City we are passionate about helping our clients look and feel their best. To do that we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term successful beauty services career so finding the right talent and investing in their development is in our DNA. From proprietary hands on training to ongoing continuing education our talent stays up to date on the latest innovations and trends in services and fact our service providers are so skilled in the art of waxing they have a special name: Cerologist. The word cerologist is derived from cera (Latin for wax) and ologist (to indicate their level of expertise).
We and our franchisees hire talent that shares our commitment to providing a caring supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.
We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If youre looking to learn and grow in your career and have a passion for the industry we want to hear from you.
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions determining compensation benefits and other terms of employment. Waxing The City Franchisor LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor LLC.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Let us give you the best body, facial, or eyebrow wax. Waxing The City will leave you feeling a boost of confidence, with no hairs left behind.
