Experienced Dispatcher-1st Shift
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Caruso is a family owned 4th generation company that delivers fresh ready-to-eat and pre-cut produce sandwiches salads and fresh meal kits to retail distribution centers and direct-to-retail stores all over the USA.
We are looking for an experienced Dispatcher to work Monday-Friday from 8am-5pm with occasional weekend work.
Job Summary:
The Dispatcher will work with Drivers to plan and assign delivery routes.
Duties/Responsibilities:
- Plan and assign drivers to delivery routes
- Creates and communicates work schedules to drivers
- Communicate effectively with customers and vendors
- Schedule delivery appointments
- Understand processes and procedures and provide training and guidance to drivers
- Schedule Preventative Maintenance inspections and washes for trucks and trailers
- Work with manager and HR on driver corrective action
- Work with internal departments
- Serve as first point of escalation for drivers when issues arise
- Familiar with ELD technology (Samsara a plus)
- Enter data into Transportation Management System
- Proficient with Microsoft Office tools (Word Excel Outlook etc.)
- A CDL Class A license is a plus but not required
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Familiar with ELD technology (Samsara a plus)
- Enter data into Transportation Management System
- Proficient with Microsoft Office tools (Word Excel Outlook etc.)
- A CDL Class A license is a plus but not required
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Proficient with Microsoft Office Suite or related software
- Ability to act with integrity professionalism and confidentiality
- Must have 5 years of Dispatch/Customer Service experience
Required Experience:
Senior IC
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Caruso USA is a food distributor offering processed produce, fresh prepared foods, cold transportation and logistics, and tailored value-added services to companies nationwide.
