Desktop Support Engineer, Bilingual (Jp+En) Finance Industry

Chiyoda-ku - Japan

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Do you want to work in a top global financial asset management firm
Are you experienced supporting MS Windows Desktop/Server environments
Confident working in a professional setting using both Japanese and English
Have a desire to learn and become the best

As a Desktop Support Engineer working as part of a diverse multi-region technology group you will:

Provide Desktop Support to internal end-users globally in a fast-paced environment
Install configure operate and maintain Windows 10/11and Linux (Thin Client) operating systems
Assist in the administration of Active Directory Exchange and Citrix Infrastructures
Support desktop trading software (i.e. Bloomberg Terminal Factset Reuters etc.)
Take ownership of the technology set-ups for new hires and visitors
Troubleshoot issues with Microsoft Office suite
Use Microsoft Active Directory BeyondTrust (previous name Bomgar) PowerShell to solve issues and implement new technologies
Perform basic Network Troubleshooting (DNS TCP/IP etc.)
Resolve issues with Citrix Receiver Workspaces VDI
Implement and troubleshoot Cisco VOIP phones Cisco WebEx Conferencing Cisco AV technologies Zoom Meeting Zoom VC equipment
Maintain documentation and enforce secure system policies

To be considered a goodculturalfit you mustbe:

Bilingual (Japanese & English)
An ambitious self-starter;driven to learn
Strong desire to solve with automation and self-service
Avery strong and efficient communicatorand collaborator
A deep problem solver; able to think on your own and develop quick sound solutions to complex problems
Work well under minimal supervision to complete projects and tasks on time
Able to work in high pressure situations to find timely solutions

To be considered a good technical fit wed like you to be technically proficient in many of the following areas:

Administration/engineering for Microsoft Windows 10 OS technologies (AD/DNS/DHCP/GPO/DFS)
Automating for Windows platforms leveraging PowerShell ActiveBatch and SCCM
Supporting mobile devices on MDM platforms: iPhones/iPads/Androids
Virtualization technologies (Citrix VDI VDA)
MS Exchange infrastructure and associated archiving / security gateway products
Fundamental knowledge of networking (TCP/IP) security and optimization
Zoom MS Team Cisco WebEx Conferencing and audio/video conferencing systems
Supporting end users remotely by troubleshooting VPN/VDI/VDA connections

Dont have all of the skills listed above Have extra skills you think are important that we havent thought of
... Please let us know by applying and telling us a bit more about yourself and why you think youre qualified!

Applicants should be eligible to work fulltime in Japan.

Do you want to work in a top global financial asset management firmAre you experienced supporting MS Windows Desktop/Server environmentsConfident working in a professional setting using both Japanese and EnglishHave a desire to learn and become the bestAs a Desktop Support Engineer working as part o...

Provide Desktop Support to internal end-users globally in a fast-paced environment
Install configure operate and maintain Windows 10/11and Linux (Thin Client) operating systems
Assist in the administration of Active Directory Exchange and Citrix Infrastructures
Support desktop trading software (i.e. Bloomberg Terminal Factset Reuters etc.)
Take ownership of the technology set-ups for new hires and visitors
Troubleshoot issues with Microsoft Office suite
Use Microsoft Active Directory BeyondTrust (previous name Bomgar) PowerShell to solve issues and implement new technologies
Perform basic Network Troubleshooting (DNS TCP/IP etc.)
Resolve issues with Citrix Receiver Workspaces VDI
Implement and troubleshoot Cisco VOIP phones Cisco WebEx Conferencing Cisco AV technologies Zoom Meeting Zoom VC equipment
Maintain documentation and enforce secure system policies

To be considered a goodculturalfit you mustbe:

Bilingual (Japanese & English)
An ambitious self-starter;driven to learn
Strong desire to solve with automation and self-service
Avery strong and efficient communicatorand collaborator
A deep problem solver; able to think on your own and develop quick sound solutions to complex problems
Work well under minimal supervision to complete projects and tasks on time
Able to work in high pressure situations to find timely solutions

To be considered a good technical fit wed like you to be technically proficient in many of the following areas:

Administration/engineering for Microsoft Windows 10 OS technologies (AD/DNS/DHCP/GPO/DFS)
Automating for Windows platforms leveraging PowerShell ActiveBatch and SCCM
Supporting mobile devices on MDM platforms: iPhones/iPads/Androids
Virtualization technologies (Citrix VDI VDA)
MS Exchange infrastructure and associated archiving / security gateway products
Fundamental knowledge of networking (TCP/IP) security and optimization
Zoom MS Team Cisco WebEx Conferencing and audio/video conferencing systems
Supporting end users remotely by troubleshooting VPN/VDI/VDA connections