Billing Staff
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Job Location:
West Jerusalem - Israel
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Billing Staff
Position type and closing date
Full-time position National Position.
Location:Based in Jerusalem
Reports to: Billing Manager
Supervising: Non
Closing date for applications: 10 December 2025
Applicants are required to uphold the core values of our organization.
Introduction to the Organization:
The Lutheran World Federation Augusta Victoria Hospital (LWFAVH) located in Jerusalem is a medical center of excellence that has been providing healthcare services and other health programs for about 70 years to Palestinians including refugees from throughout the West Bank and Gaza. AVH a program by the Lutheran World Federation serves patients regardless of race religion ethnicity age gender sexual orientation or political conviction without discrimination or favoritism; It is a modern tertiary care facility that serves the most disadvantaged patients from Gaza and the West Bank and has a special historic relationship with the United Nations Relief Works Agency (UNRWA) for Palestinian Refugees.
For additional information please see Service
Terms of Reference
Main outcome of the role:
The Billing Staff plays a critical role in supporting the hospitals financial sustainability by ensuring accurate processing of referrals timely preparation of invoices and effective coordination with patients insurance companies and internal departments. This role requires strong attention to detail a fast learning curve and the ability to operate efficiently under pressure in a high-volume environment.
Duties and Responsibilities
A. Referral Processing & Verification
Process verify and update all incoming referrals in accordance with hospital policies.
Review and validate all referrals entered by the Patient Service staff to ensure accuracy completeness and correction of information.
Follow up with departments or insurers for missing or inconsistent data.
B. Invoice Preparation & Submission
Prepare and review invoices ensuring they fully match the approved referrals.
Submit and upload invoices electronically to the relevant referral or insurance system.
Prepare and submit electronic invoices to insurance companies in accordance with agreed timelines and standards.
Track submitted invoices and escalate any delays or rejections for resolution.
C. Administrative & Customer Support
Manage incoming calls messages and inquiries related to referrals billing and insurance matters.
Perform administrative tasks including copying scanning organizing filing and maintaining accurate digital and physical records.
Provide professional support to internal departments and coordinate with external stakeholders as required.
D. Additional Duties
Carry out additional administrative and financial tasks as assigned to support operational needs and ensure smooth workflow.
Qualifications & Requirements
Education
BA degree in Administration Business Management or any related field.
Skills & Competencies
Fast learner with strong attention to detail and accuracy.
Strong organizational skills and the ability to prioritize tasks efficiently.
Ability to work under pressure in a fast-paced environment.
Strong communication and customer-service orientation.
Proficiency with MS Office electronic billing systems and data-entry platforms.
Ability to maintain confidentiality and handle sensitive financial and patient information.
General Provisions
This Job Description serves as the basis for performance evaluation and annual staff appraisal.
The duties and responsibilities outlined above are not exhaustive and may be reviewed and updated periodically to reflect the evolving needs of the hospital and the department.
The Lutheran World Federation (LWF) is a global communion of 148 churches in the Lutheran tradition representing 75.5 million Christians in 99 countries. LWF World Service works in 25 countries in Africa Asia the Middle East Latin America and the Caribbean. LWF Jerusalem program has served the Palestinians in Jerusalem West Bank and Gaza through humanitarian health and educational programs since 1948. LWF manages the Augusta Victoria Hospital two vocational training centers in Ramallah and in East Jerusalem and its central office is on the Mount of Olives.
Key Skills
- Revenue Cycle Management
- Athenahealth
- ICD-10
- Management Experience
- Medical Coding
- ICD-9
- Medical Billing
- Budget management
- CPT Coding
- Leadership Experience
- Medicare
- Supervising Experience
About Company
The Lutheran World Federation (LWF) is a global communion of Christian churches in the Lutheran tradition. Founded in 1947 in Lund, Sweden, the LWF now has 149 member churches in 99 countries around the world, representing more than 77.8 million Christians. The LWF acts on behalf of ... View more
