Senior Neighbourhood Housing Officer
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Job Summary
Senior Neighbourhood Officer
PO2: Starting salary 44937 pa and rising in annual increments to 47925 per annum incl LW
About Us:
Located in the heart of South London Lambeth Borough is a vibrant community of over 317600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North we are proud to be the 9th largest borough in London. Our diversity is our strength with more than 130 languages spoken making Lambeth the home of the Windrush generation Londons largest LGBTQ community and a thriving Portuguese-speaking community.
It is an exciting time to join Lambeth Council we have bold ambitions for the future of Lambeths communities and residents through ourLambeth 2030 Plan Our Future Our Lambeth.
With exceptional schools lush green spaces including Brockwell Park cultural gems like the Black Cultural Archives and world-renowned institutions such as St Thomass Hospital Lambeth offers an enriching and dynamic environment.
Please have a look at our dedicatedOne Lambeth Values and Behaviours page.
About the Team:
Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants leaseholders and other stakeholders involving casework the investigation and resolution of service requests enquiries complaints and disputes.
About the Role:
You will have responsibility for managing a team of Housing Officers to carry out the following functions:
Tenancy management including transfers deaths successions assignments & mutual exchanges
Management of estate environmental contracts including cleaning and grounds maintenance refuse and recycling
Delivering estate improvements including cycle storage lighting parking
Reducing risk of fire in communal areas
Resident engagement
Supporting vulnerable residents
Delivering excellent customer care
The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Councils neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required.
Contact Information:
For an informal discussion about the role please contact Anna Tran at
Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at will be required to undertake a Cifas information about Cifas can be found hereCifas
How to Apply:
To be considered for interview your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked A for application:
For detailed qualifications and requirements please review the job description and person specification in hyperlink below:
Job Description and Person Specification
We operate an anonymised application process so be sure to remove personal details when uploading your CV or personal statement.
Recruitment Timelines:
Advert close date: 11:59pm on on Sunday 4th January 2026.
Shortlisting: 11th December 2025
Interviews: 18th December 2025
At Lambeth we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion a Living Wage Employer and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations please clickhere.
Required Experience:
Senior IC
Key Skills
- Section 8
- Public Health
- Data Collection
- Ellucian
- Banking
- Fair Housing Regulations
- LIHTC
- Budgeting
- Economic Development
- Real Estate Law
- Logistics
- Statistical Analysis
