IT Technical Support Specialist

RSC2

Job Location:

Aberdeen Proving Ground, MD - USA

Yearly Salary: USD 75000 - 176000

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Founded in 2009 RSC2 Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore Maryland. RSC2 provides breakthrough expertise support services and technologies to make operations programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.

RSC2 is currently looking for an IT Technical Support Specialist to join our growing team in Aberdeen to support the newly awarded SAI contract!

Responsibilities:

Provides subject matter expertise in IT support to an entire organization or major components of an organization.
Develops business cases and performs knowledge management and information assurance.
Provides expert analysis and evaluation of information technology matters and recommendation initiation and development of IT projects.
Leads projects entailing the full scope of information systems management for the Command.
Performs information technology tasks throughout the Command by reviewing analyzing and validating electronic business operation tools implementing IT resources (hardware/software) website design database development and other business systems integration initiatives.
Interfaces with higher headquarters other Command sites and business centers throughout the command to facilitate procurement information systems technology implementation within the Command.
Assesses and implements IT policy to govern IT activities; provides IT policy guidance to management staff and customers; defining current and future business environments; conducting audits of IT programs and policies; developing business cases; and recommending enhancements to efficiency of IT systems through modification and application of emergent technologies.
Duties require the rigorous application of information technology policies principles and practices in the delivering IT technical services throughout the Command.
Serves as a Lead Information Management Officer and Telephone Control Officer to represent the organizations interest to service provider.
Leads projects in knowledge management and business process design tasks.

Requirements

Active TS clearance level.
Bachelors degree in computer science information systems engineering business or related scientific or technical discipline.
A minimum of ten (10) years related experience.
Four (4) years of additional experience may be substituted for degree.

Work Location: Aberdeen Proving Ground MD

Employment Type: Full-time Salary-Exempt

Benefits Package: We offer a top-tier benefits package which includes medical dental vision PTO employer matching retirement plan and more!

We are an equal opportunity employer. Qualified applicants are considered without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic. If you require a reasonable accommodation to participate in the application or interview process please contact us at .

Salary at RSC2 is determined by various factors including but not limited to location the particular combination of education knowledge skills competencies and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $75000 $176000 (annualized USD). The estimate displayed represents the typical total compensation range for this position.

Salary Description

$75000 - $176000

Required Experience:

Full-timeDescriptionFounded in 2009 RSC2 Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore Maryland. RSC2 provides breakthrough expertise support services and technologies to make operations programs and systems of record perform...