Lead Customer Service Representative

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Overview

Northside Hospital is award-winning state-of-the-art and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Receives incoming patient inquiries and complaints concerning aspects of their bills. Responsibilities involve handling administrative complaints for department researching accounts and preparing responses to complaints and inquiries.

Qualifications

REQUIRED:
1. a. Two (2) years experience in customer service collections or related field OR; b. Associates Degree in Business.

2. Good verbal communication skills.

PREFERRED:
1. B.S. degree in Business or Accounting.

2. Basic knowledge of hospital terminology applicable to patient billing.

3. Three (3) years experience in customer service collections or related field.

4. Completed course in Medical Terminology.

Work Hours:

7:30am-4:15pm

Required Experience:

Unclear Seniority

OverviewNorthside Hospital is award-winning state-of-the-art and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a ...