Digital Product Analyst

Join Nationwide Financials Digital Product Management team in Strategic Customer Solutions and help shape the future of digital experiences! In this role youll turn data into actionable insights craft compelling narratives on progress and opportunities and keep our growing portfolio aligned and moving forward. From scorecard management to thought leadership and strategic event planning youll play a key role in elevating our impact. If youre passionate about data storytelling organizational excellence and enabling smarter decisions we want you on our team!

This role reports to the AVP Digital Product Management and follows a SuccessFlex schedule of three days in office.

This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.

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Job Description Summary

Job Description

Key Responsibilities:

• Conducts detailed customer and company product impact analysis across a variety of digital products business lines and competitor sets. Provides Product Managers and Product Owners with recommendations based on analysis and insights.

• Plans and coordinates usability research and analyzes results with the Digital Product Manager/Owner and partners with User Experience to create prototypes and conduct user testing.

• Conducts competitive analysis on customer digital product landscape and business segment specific competitors across multiple lines of business and experiences. Presents findings and recommendations to Product Managers and/or Product Owners.

• Conducts current state business landscape analysis including people process technology assessments plus future state business analysis across multiple lines of business products experiences and/or audiences. Provides recommendations to the Product Manager and/or Product Owner and agile team.

• Keeps up on the latest digital trends as well as customer needs and behaviors.

• Acts as a source of expertise for direction mentoring and guidance for less experienced Product Analysts.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director Digital Product Management. This is an individual contributor role.

Typical Skills and Experiences:

Education: Undergraduate studies in business administration digital marketing human-computer interaction user experience computer science or related subject area.

License/Certification/Designation: Property/casualty insurance and/or life/health/accident/variable annuity licensing and/or FINRA 6 and 26 securities registration CLU CPCU CPU FLMI certifications will a plus.

Experience: Typically eight or more years of demonstrated experience delivering customer-facing digital solutions internet sales website or web application development and/or research. Experience with agile delivery methodologies and product management/owner principles. Project management in an internet sales environment required.

Knowledge Abilities and Skills: Knowledge of insurance and investment securities products and services preferred. Understanding of agile planning practices and user experience knowledge a plus. Proven knowledge of internet technologies and website management. Command of verbal and written communication skills and ability to analyze qualitative and quantitative information. Strong ability to summarize findings and develop recommendations that influence the strategic vision and multi-year roadmap for any given digital product or experience. Strong presentation abilities required to clearly and concisely communicated findings and recommendations to all levels of leadership including senior leaders. Ability to work independently and manage large complex tasks that cross several subject areas e.g. competitive analysis user testing and research etc.

Other criteria including leadership skills competencies and experiences may take precedence.

Staffing exceptions to the above require approval by the hiring managers leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs including: medical/dental/vision life insurance short and long term disability coveragepaid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date nine paid holidays 8 hours of Lifetime paid time off 8 hours of Unity Day paid time off 401(k) with company match company-paid pension plan business casual attire and more. To learn more about the benefits we offer click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged appreciated respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.