Location: Hybrid/Reed House Norwich
Salary: 39110 - 45643 per annum pro rata
Hours: Part-time 15 hours per week
Contract Type: Permanent
Were seeking a dynamic and experienced Team Leader to lead a high-performing team of Home Ownership Specialists and provide fast efficient and fully compliant services to Clarion this role youll set the pace by providing clear direction strategic planning and confident leadership ensuring that every case is handled with care accuracy and impact.
As Team Leader youll be the bridge between your team and a wide range of colleagues and partners keeping communication smooth and making sure cases progress quickly and cost-effectively. Your team will be champions for our Homeowners listening to what they need making sure they feel supported and ensuring all leasehold and homeownership transactions are handled promptly and professionally. To thrive in this role youll bring solid leasehold knowledge experience working in a regulated environment and a confident practical approach to making things happen.
Were looking for a confident leader with experience in Housing Associations or similar sectors who combines strategic thinking with a strong customer focus. You should offer insight into the homeownership market a solid understanding of leasehold account management and a clear vision for creating value for both customers and the business. A positive professional attitude is essential particularly when guiding teams through change along with excellent communication skills and the ability to engage diverse stakeholders.
If you are driven by a commitment to exceptional customer service and possess expertise in leasehold and asset management we would love to hear from you.
Youll be working Thursdays and Fridays as part of a job share totalling 15 hours per week. Youll have the flexibility to work from home with one required day in the office each week.
If this sounds like an opportunity for you please review the full role profile before applying Home Ownership Team Leader.
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Closing Date: Wednesday 17th December 2025 at midnight
Interviews will be held at our Reed House office in Norwich on Tuesday 6th January 2026.
As part of the assessment process candidates will be asked to prepare and deliver a presentation; details will be provided to you ahead of your interview.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
This vacancy may close without notice.
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