Labourer I Assisted Waste Collection Rep

The Waste Services Branch at the City of Edmonton is seeking an Assisted Waste Collection Rep. Join our team to support strategic initiatives and upcoming program changes within Waste Services.

As the Assisted Waste Collection Rep you will be responsible for collecting and placing waste into carts and/or bins and the placement of carts at the curb to assist Edmonton residents with diverse physical and mobile abilities. While working in this role you may be required to work within one or more operational areas of the Waste Collection Services Section. Your success will be measured by your ability to achieve timely results in the context of a respectful inclusive and service-minded style.

What will you do

• Work with residents with diverse and varied mobility to determine storage locations for their carts and/or bins
• Collect bagged materials from residents and place them into the carts and/or bins
• Wheel the resident cart from the designated location to the curbside
• Drive to a variety of sites to complete daily assigned route sheets and work responsibilities
• Perform data entry record keeping and complete field orders with all the pertinent data
• Investigate and resolve customer complaints and inquiries in person via phone or email
• Assist supervisors to deal with and/or resolve complaints and council inquiries
• Perform work in a safe manner compliant with the City and provincial OHS and environmental guidelines
• Conduct safety checks and on-site hazard assessments when servicing or interacting with the assisted waste residents

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• Completion of the tenth school grade or equivalent

Assets:

• Experience in waste management/collection

Skills Required for Success:

• Skilled in the operation of collection vehicles and associated equipment and the use and demonstration of proper lifting techniques and safety procedures
• Ability to serve a diverse population including providing support to a wide spectrum of physical ability or mobility
• Ability to enter and update simple records in a database
• Customer service mindset with the ability to effectively communicate service delivery information to the public and resolve complaints quickly
• Strong interpersonal skills and ability to understand prepare and execute oral and written instructions
• Demonstrated ability to build and maintain strong relationships and provide a high level of customer service
• Demonstrated ability to work in a fully integrated manner across the Department Branch or Section
• Strong organizational and time management skills
• Demonstrated ability to achieve results in the context of a respectful inclusive and service-minded style
• Alignment to our Cultural Commitments and Leadership Competencies ( a culture of equity diversity reconciliation and inclusion

Conditions of Employment:

• Compliance with the City of Edmontons safety standards for Personal Protective Equipment (PPE) such as wearing steel-toed boots is a requirement for this position
• Valid Alberta Class 5 drivers license or provincial equivalent (non-probationary & non-graduated). Obtaining and maintaining a City Drivers permit is a requirement of this position
• Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
• Applicants may be tested

Work Environment:

• Physical ability and manual dexterity to complete the assigned tasks including manual labour and long periods of driving in various weather and environmental conditions
• The hours of work and work schedule will vary and may be subject to shift work providing coverage 7 days per week

The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits to 3 temporary full-time positions for up to 18 months in accordance with Article 18.02.03 of the Collective Agreement

Hours of Work: 40 hours per week

Salary: $23.416 - $32.470 (Hourly); $48892.610 - $67797.360 (Annually)

Recruitment Consultant: SL/JR

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation