Operations Analyst MTDC

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

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DePuy Synthes Sales a member of Johnson & Johnsons Family of Companies is currently recruiting for an Operations Analyst to join the team!

At Johnson & Johnson we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented treated and cured where treatments are smarter and less invasive and solutions are personal. Through our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at & Johnson Medical Technology supply chain provides contracting business services and strategic solutions to customers and commercial intermediaries of U.S.-based Johnson & Johnson companies including hospital systems health plans distributors wholesalers purchasing organizations government payer programs and government healthcare institutions in the U.S. We also engage with customers to provide streamlined supply chain services for our products that seamlessly integrate with customer operations address shared evolving market challenges to value-based care and develop solutions that improve patient care and access.

Johnson & Johnson Deliver Group is part of Johnson & Johnsons global Supply Chain organization supporting operations across Johnson & Johnsons Medical Technology sector. Deliver strives to provide an exceptional customer experience through leading critical customer-facing-functions such as customer service distribution and addition Deliver oversees critical business enablers including how we manage supply chain master data safe and secure supply chain practices product identification standards and market/channel access capabilities. Located in every region of the world where Johnson & Johnson operates Deliver is a critical component of our supply chain working collaboratively to ensure that quality safety and the experience of our customers is our top priority.

Overall purpose of job:

The MTDC Operations Analyst will collaborate with the various supply chain partners including 3PL Distribution providers Supply Planning Transportation customer service and both Internal and External Manufacturing plants to ensure the timely and efficient flow of materials into out of and within the DCs.

• Coordinate and facilitate Logistics/Distribution projects and activities for both domestic and international business as required.
• Perform Blue Yonder & SAP inventory transactions investigate and resolve SAP iDOC as well as propose and own process improvement to fix/prevent systemic transaction errors.
• Identify and develop projects to optimize warehouse processes increase efficiency improve quality and increase throughput to reduce total operating cost and cycle time.
• Act as primary contact for Logistics/Distribution processing issues for Depuy Synthes and select CSS businesses.
• Become knowledgeable of all unique product distribution requirements.
• Support warehouse operations as needed.

Essential duties and responsibilities:

• INBOUND / OUTBOUND PRIORITIZATION be the gatekeeper for all inbound & outbound priorities for the site. Clearly communicate priorities to the 3PL understanding the operational capacity.
• ISSUE RESOLUTION - Resolve Missing Purchase Orders ASN / inventory holds service incidents and iDOC errors. Collaborate with upstream systems owners to push immediate issue focus. Own the partnership between supply chain partners. Assist in resolution of issues involving cycle counts inventory sync and ad hoc requests. Support Quarter / Year End purchase order closure and administration.
• FACILITATION - Act as single point of distribution contact supply chain business partners for day to day execution and/or administration activities. Responsibilities include: facilitating information requests from the DCs and process change management communication onboarding contractor associates systemically managing purchase orders for site supplies and leading the site visitor experience.
• PROJECT SUPPORT/LEADERSHIP - Help identify process improvement project opportunities to increase efficiencies reduce cost and improve processing rates. Lead function specific projects and facilitate interactions between DCs and Vendors as they are discovered. Track and trend process quality and adherence to the Mooresville standards

Qualifications

Education: A minimum of a Vocational Certificate Technical or Associates degree required; Bachelors degree and/or equivalent University degree is preferred

Required:

• Relevant professional work experience in the area of Supply Chain Management preferably Distribution Planning
• Strong technical ability
• Proven proficiency with all Microsoft Applications (Excel PowerBI PowerApps Teams PowerPoint Outlook).
• Demonstrated Strong Critical Thinking skills - ability to recognize and capture evidence of problems analyze and troubleshoot to identify core problem statement.

Preferred:

• Customer Service Procurement and/or Manufacturing experience
• Familiarity with SQL Database Query

Other:

• Must have ability to support flexible working shifts outside standard 9am-5pm working schedule shifting working time depending on business needs.
• May require up to 10% of domestic and/or international travel to other locations and sites

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

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