Senior Technical Writer, Technical Publications
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Job Location:
Chelmsford, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Senior Technical Writer Technical Publications
Location: US - Remote
About the Team:
We are a globally distributed award-winning design organization of 60 talented individualsincluding product designers UX writers technical writers and UX researchersspread across the U.S. Israel and India. As our company and product portfolio rapidly grow its essential to scale our user experience and technical documentation strategically.
We are looking for a California-based Senior Technical Writer to deliver high quality technical product this role youll play a pivotal part in creating and maintaining critical technical content that helps our customers succeed and drives business impact. Youll collaborate closely with cross-functional partners across the company to ensure a high-quality high-impact technical content experience within the product experience and across our documentation platform.
Learn more about our product and team: Watch Video
About the Role:
You will:
- Plan write and maintain clear consistent and user-focused documentation that helps our customers achieve their goals.
- Interpret business priorities complex technology and customer needs to plan and deliver technical content strategically and proactively.
- Innovate to improve the overall technical content experience as an integral part of the product experience.
- Build collaborative relationships with Product Management Engineering Design UX Research Customer Support and Sales Engineering teams to take a holistic approach to delivering documentation based on user needs and insights. Embed early in the development process through these partnerships to proactively plan and deliver.
- Uphold a high level of quality through strengthening documentation guidelines standards and templates.
- Explore and implement AI-powered tools and workflows to increase team efficiency and output quality.
- Balance multiple competing priorities effectively accounting for interdependencies and long-term planning.
- Modernize legacy documentation to reflect new features use cases and usability improvements.
- Contribute to an inclusive psychologically safe team culture where all voices are valued and contributions are recognized.
What Youll Bring to the Team:
- 610 years of experience in technical writing preferably in enterprise SaaS products.
- Strong strategic and systems thinking technical curiosity and a proven ability to lead with empathy ownership and accountability.
- Experience managing multiple concurrent documentation projects across teams or product lines.
- A bias for action.
- A passion for technology and for customer success with a user-centric approach and mindset.
- Ability to embrace challenges-to innovate and improve on what we deliver and how we work.
- Comfort operating in ambiguity and evolving environments.
- A learning mindsetcurious growth-oriented and resilient in the face of complexity.
- Excellent verbal written and presentation communication skills.
- Strong interpersonal skills with a collaborative approach to problem-solving and a demonstrated ability to build strong cross-functional relationships.
- Experience working in a modern documentation environment including DITA/XML and GitHub.
- Prior experience working with JIRA or similar project management tools is a plus.
Join Us in Securing the Worlds Data
Rubrik (RBRK) the Security and AI company operates at the intersection of data protection cyber resilience and enterprise AI acceleration. The Rubrik Security Cloud platform is designed to deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations all on top of secure metadata and data lake. Rubriks offerings also include Predibase to help further secure and deploy GenAI while delivering exceptional accuracy and efficiency for agentic applications.
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Inclusion @ Rubrik
At Rubrik we are dedicated to fostering a culture where people from all backgrounds are valued feel they belong and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the worlds data.
Our goal is to hire and promote the best talent regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging can thrive and do their best work. Your contributions help us innovate and break boundaries.
Our Communities: We are dedicated to expanding our engagement with the communities we operate in creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment.
Required Experience:
Senior IC
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
Organizations rely on Rubrik for resilience against cyber attacks and operational disruptions with automation, fast recovery and easy cloud adoption.
