Number of Vacancies: 1
Area of Consideration: Open To The Public
Position Status: Full-Time Regular
Pay Plan Series & Grade: DS0058/6
Salary Range:Up to $78864
Closing Date:Open Until Filled
Location: 4200 Connecticut Ave NW Washington DC 20008
Brief Description of Duties The Senior Benefits Specialist supports the full scope of the Universitys benefits and retirement programs by providing high-quality service timely processing and expert guidance to employees and retirees. The role administers the life cycle of health life retirement and remitted tuition benefits; conducts eligibility reviews; processes retirements survivors and beneficiaries; and provides accurate benefit estimates and calculations. Serving as a primary point of contact the Senior Benefits Specialist delivers exceptional customer service through individualized counseling clear communication and responsive issue resolution.
The Senior Benefits Specialist enhances the employee experience by developing benefits education materials updating intranet content assisting with financial wellness initiatives and preparing reports that help leadership understand benefit trends and opportunities for improvement. The position also plays a key role in strengthening benefits operations by maintaining accurate data conducting regular audits troubleshooting discrepancies and supporting the modernization of benefit processes. This includes testing system updates validating plan changes and helping implement digital tools and streamlined workflows that make benefits easier to access and understand.
Overall the Senior Benefits Specialist combines strong technical competency with a customer-centered approach to deliver reliable accessible and meaningful benefits services to the University community. The position is part of the team responsible for the Universitys core HR administrative functions including compensation classification benefits HR finance office management and this capacity the role contributes to consistent processes supports cross-functional workflows and assists HR leadership in ensuring that these interconnected areas operate smoothly and in alignment with institutional standards. Essential Duties and Responsibilities - Benefits & Retirement Administration 40%
Administers the full life cycle of employee and retiree benefits including health life retirement and remitted tuition. Conducts benefit eligibility reviews; processes new retirees survivors and beneficiaries; verifies benefit documentation; and ensures accurate updates in HRIS and related systems. Provides retirement estimates and benefits calculations and resolves complex retirement and benefits-related cases. Serves as a primary resource for employees and retirees delivering high-quality guidance orientations and individual counseling.- Communication Employee Support & Benefits Education 25%
Delivers excellent customer service by responding to employee and retiree inquiries troubleshooting benefits and data issues and coordinating with vendors to resolve escalations. Develops and updates communication materials intranet content and financial wellness resources to ensure employees understand retirement programs plan changes and required actions. Supports management decision-making by preparing utilization reports analyzing trends and recommending enhancements to plan design processes and wellness initiatives.- Benefits Data Integrity Audits & Process Modernization 20%
Ensures accuracy compliance and modernization of benefits and retirement data by conducting regular audits resolving data discrepancies and enhancing data quality across HRIS benefits platforms and related systems. Coordinates internal and external benefits audits by preparing required documentation and collaborating with actuaries vendors and plan administrators. Supports modernization of benefits processes by identifying system improvements participating in user testing for HRIS/benefits updates validating plan design changes and helping implement digital tools and automated workflows. Leads efforts to streamline benefits processes strengthen data governance and improve the employee experience through enhanced technology communication and benefits operations practices.- Vendor & Stakeholder Coordination 15%
Collaborates with external agencies such as DCHR OPRS TIAA and third-party benefits administrators to resolve complex benefits issues and obtain required data.
Minimum Job Requirements - Bachelors degree in human resources business public administration or a related field; or an equivalent combination of education and experience.
- 3 years of professional experience in benefits administration retirement processing or related HR operations functions.
- Demonstrated knowledge of employee benefits programs (health life retirement tuition disability) and applicable laws and regulations.
- Experience providing customer service in an HR environment including supporting employees with benefits navigation documentation and problem resolution.
- Experience working with HRIS benefits enrollment systems or retirement administration platforms.
- Ability to review and interpret benefits eligibility retirement rules and supporting documentation with a high level of accuracy and attention to detail.
- Strong analytical organizational and time-management skills with the ability to handle confidential information appropriately.
- Strong written and verbal communication skills including the ability to explain complex benefits topics in a clear and supportive manner.
- Ability to work collaboratively with internal HR teams external agencies and third-party benefits administrators.
Information to Applicant
Collective Bargaining Unit (Union): This position is not part of the collective bargaining unit.
Employment Benefits: Selectee will be eligible for health and life insurance annual (vacation) and sick leave and will be covered under the University of the District of Columbia s retirement plan (TIAA).
Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race color religion national origin sex age marital status personal appearance sexual orientation family responsibilities matriculation physical handicap or political affiliation.
Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977 as amended D.C. Official Code Section 2-1401.01 et. seq. (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race color religion national origin sex age disability sexual orientation gender identity or expression family responsibilities matriculation political affiliation marital status personal appearance genetic information familial status source of income status as a victim of an intrafamily offense place of residence or business or status as a covered veteran as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the addition harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.
Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.
Visa Sponsorship: At this time the University of the District of Columbia does not provide sponsorship for visas (e.g. H-1B). This position is also ineligible for Optional Practical Training (OPT).
Residency Preference:A person applying for a position who is a bona fide District resident at the time of application for the position may be awarded a 10-point residency preference over non-District applicants unless the person declines the preference points. If selected the person shall be required to present no less than 8 proofs of bona fide District residency on or before the effective date of the appointment and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment. Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988 the individual selected to fill this position will as a condition of employment be required to notify his/her immediate supervisor in writing not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.
Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a satisfactory backgroundinvestigation is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.
Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment resumes are not considered job applications. Therefore if selected for employment a UDC application will be required.
Job Offers: Official Job Offers are made by the University of the District of Columbia Office of Human Resources only. Contact Information:All inquiriesrelated to employment and job applications should be directed to UDC Office of Human Resources at. The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities women veterans and persons with disabilities are encouraged to apply. For a full version of the Universitys EO Policy Statement please visit: Experience: Senior IC |
Number of Vacancies: 1Area of Consideration: Open To The PublicPosition Status: Full-Time RegularPay Plan Series & Grade: DS0058/6Salary Range:Up to $78864Closing Date:Open Until FilledLocation: 4200 Connecticut Ave NW Washington DC 20008Brief Description of DutiesThe Senior Benefits Specialist supp...
Number of Vacancies: 1
Area of Consideration: Open To The Public
Position Status: Full-Time Regular
Pay Plan Series & Grade: DS0058/6
Salary Range:Up to $78864
Closing Date:Open Until Filled
Location: 4200 Connecticut Ave NW Washington DC 20008
Brief Description of Duties The Senior Benefits Specialist supports the full scope of the Universitys benefits and retirement programs by providing high-quality service timely processing and expert guidance to employees and retirees. The role administers the life cycle of health life retirement and remitted tuition benefits; conducts eligibility reviews; processes retirements survivors and beneficiaries; and provides accurate benefit estimates and calculations. Serving as a primary point of contact the Senior Benefits Specialist delivers exceptional customer service through individualized counseling clear communication and responsive issue resolution.
The Senior Benefits Specialist enhances the employee experience by developing benefits education materials updating intranet content assisting with financial wellness initiatives and preparing reports that help leadership understand benefit trends and opportunities for improvement. The position also plays a key role in strengthening benefits operations by maintaining accurate data conducting regular audits troubleshooting discrepancies and supporting the modernization of benefit processes. This includes testing system updates validating plan changes and helping implement digital tools and streamlined workflows that make benefits easier to access and understand.
Overall the Senior Benefits Specialist combines strong technical competency with a customer-centered approach to deliver reliable accessible and meaningful benefits services to the University community. The position is part of the team responsible for the Universitys core HR administrative functions including compensation classification benefits HR finance office management and this capacity the role contributes to consistent processes supports cross-functional workflows and assists HR leadership in ensuring that these interconnected areas operate smoothly and in alignment with institutional standards. Essential Duties and Responsibilities - Benefits & Retirement Administration 40%
Administers the full life cycle of employee and retiree benefits including health life retirement and remitted tuition. Conducts benefit eligibility reviews; processes new retirees survivors and beneficiaries; verifies benefit documentation; and ensures accurate updates in HRIS and related systems. Provides retirement estimates and benefits calculations and resolves complex retirement and benefits-related cases. Serves as a primary resource for employees and retirees delivering high-quality guidance orientations and individual counseling.- Communication Employee Support & Benefits Education 25%
Delivers excellent customer service by responding to employee and retiree inquiries troubleshooting benefits and data issues and coordinating with vendors to resolve escalations. Develops and updates communication materials intranet content and financial wellness resources to ensure employees understand retirement programs plan changes and required actions. Supports management decision-making by preparing utilization reports analyzing trends and recommending enhancements to plan design processes and wellness initiatives.- Benefits Data Integrity Audits & Process Modernization 20%
Ensures accuracy compliance and modernization of benefits and retirement data by conducting regular audits resolving data discrepancies and enhancing data quality across HRIS benefits platforms and related systems. Coordinates internal and external benefits audits by preparing required documentation and collaborating with actuaries vendors and plan administrators. Supports modernization of benefits processes by identifying system improvements participating in user testing for HRIS/benefits updates validating plan design changes and helping implement digital tools and automated workflows. Leads efforts to streamline benefits processes strengthen data governance and improve the employee experience through enhanced technology communication and benefits operations practices.- Vendor & Stakeholder Coordination 15%
Collaborates with external agencies such as DCHR OPRS TIAA and third-party benefits administrators to resolve complex benefits issues and obtain required data.
Minimum Job Requirements - Bachelors degree in human resources business public administration or a related field; or an equivalent combination of education and experience.
- 3 years of professional experience in benefits administration retirement processing or related HR operations functions.
- Demonstrated knowledge of employee benefits programs (health life retirement tuition disability) and applicable laws and regulations.
- Experience providing customer service in an HR environment including supporting employees with benefits navigation documentation and problem resolution.
- Experience working with HRIS benefits enrollment systems or retirement administration platforms.
- Ability to review and interpret benefits eligibility retirement rules and supporting documentation with a high level of accuracy and attention to detail.
- Strong analytical organizational and time-management skills with the ability to handle confidential information appropriately.
- Strong written and verbal communication skills including the ability to explain complex benefits topics in a clear and supportive manner.
- Ability to work collaboratively with internal HR teams external agencies and third-party benefits administrators.
Information to Applicant
Collective Bargaining Unit (Union): This position is not part of the collective bargaining unit.
Employment Benefits: Selectee will be eligible for health and life insurance annual (vacation) and sick leave and will be covered under the University of the District of Columbia s retirement plan (TIAA).
Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race color religion national origin sex age marital status personal appearance sexual orientation family responsibilities matriculation physical handicap or political affiliation.
Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977 as amended D.C. Official Code Section 2-1401.01 et. seq. (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race color religion national origin sex age disability sexual orientation gender identity or expression family responsibilities matriculation political affiliation marital status personal appearance genetic information familial status source of income status as a victim of an intrafamily offense place of residence or business or status as a covered veteran as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the addition harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.
Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.
Visa Sponsorship: At this time the University of the District of Columbia does not provide sponsorship for visas (e.g. H-1B). This position is also ineligible for Optional Practical Training (OPT).
Residency Preference:A person applying for a position who is a bona fide District resident at the time of application for the position may be awarded a 10-point residency preference over non-District applicants unless the person declines the preference points. If selected the person shall be required to present no less than 8 proofs of bona fide District residency on or before the effective date of the appointment and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment. Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988 the individual selected to fill this position will as a condition of employment be required to notify his/her immediate supervisor in writing not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.
Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a satisfactory backgroundinvestigation is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.
Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment resumes are not considered job applications. Therefore if selected for employment a UDC application will be required.
Job Offers: Official Job Offers are made by the University of the District of Columbia Office of Human Resources only. Contact Information:All inquiriesrelated to employment and job applications should be directed to UDC Office of Human Resources at. The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities women veterans and persons with disabilities are encouraged to apply. For a full version of the Universitys EO Policy Statement please visit: Experience: Senior IC |
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