About the Role
We are looking for a motivated and detail-oriented Business Administration Intern to join our team. This internship provides hands-on experience in Order-to-Cash (O2C) processes logistics coordination customer communication and administrative support. You will have the opportunity to work closely with our internal teams to improve operational efficiency and ensure a positive customer experience.
Key Responsibilities
1. Order-to-Cash (O2C) Support
- Assist in O2C processing including order entry order tracking and documentation.
- Coordinate with Customer Relations Associates (CRA) to ensure accurate and timely handling of O2C activities.
2. Logistics & Delivery Coordination
- Support in managing logistics delivery schedules.
- Follow up with internal teams to ensure smooth product movement and on-time delivery.
3. Customer Complaint Follow-Up
- Assist in resolving customer complaints such as product damages delivery issues or documentation errors.
- Coordinate with relevant teams to ensure corrective and preventive actions are communicated.
4. Documentation & Administrative Support
- Prepare organize and maintain timely and accurate documents related to orders deliveries and customer transactions.
- Support the team in daily administrative tasks as assigned.
5. Customer Backlog (CBL) Improvement
- Monitor and update the Customer Backlog (CBL) records.
- Assist in identifying areas of improvement and contribute to reducing pending or delayed customer orders.
Qualifications :
- Currently pursuing a Degree in Business Administration Supply Chain Logistics Management or related fields.
- Strong communication and coordination skills.
- Detail-oriented and able to multitask in a fast-paced environment.
- Basic knowledge of Microsoft Office (Excel Word PowerPoint).
- Ability to work independently with guidance from supervisors.
Additional Information :
What You Will Gain
- Practical experience in O2C and logistics operations.
- Exposure to customer management and cross-functional coordination.
- Understanding of business processes within a multinational environment.
- Ability to enhance problem-solving communication and process improvement skills.
Remote Work :
No
Employment Type :
Intern
About the RoleWe are looking for a motivated and detail-oriented Business Administration Intern to join our team. This internship provides hands-on experience in Order-to-Cash (O2C) processes logistics coordination customer communication and administrative support. You will have the opportunity to w...
About the Role
We are looking for a motivated and detail-oriented Business Administration Intern to join our team. This internship provides hands-on experience in Order-to-Cash (O2C) processes logistics coordination customer communication and administrative support. You will have the opportunity to work closely with our internal teams to improve operational efficiency and ensure a positive customer experience.
Key Responsibilities
1. Order-to-Cash (O2C) Support
- Assist in O2C processing including order entry order tracking and documentation.
- Coordinate with Customer Relations Associates (CRA) to ensure accurate and timely handling of O2C activities.
2. Logistics & Delivery Coordination
- Support in managing logistics delivery schedules.
- Follow up with internal teams to ensure smooth product movement and on-time delivery.
3. Customer Complaint Follow-Up
- Assist in resolving customer complaints such as product damages delivery issues or documentation errors.
- Coordinate with relevant teams to ensure corrective and preventive actions are communicated.
4. Documentation & Administrative Support
- Prepare organize and maintain timely and accurate documents related to orders deliveries and customer transactions.
- Support the team in daily administrative tasks as assigned.
5. Customer Backlog (CBL) Improvement
- Monitor and update the Customer Backlog (CBL) records.
- Assist in identifying areas of improvement and contribute to reducing pending or delayed customer orders.
Qualifications :
- Currently pursuing a Degree in Business Administration Supply Chain Logistics Management or related fields.
- Strong communication and coordination skills.
- Detail-oriented and able to multitask in a fast-paced environment.
- Basic knowledge of Microsoft Office (Excel Word PowerPoint).
- Ability to work independently with guidance from supervisors.
Additional Information :
What You Will Gain
- Practical experience in O2C and logistics operations.
- Exposure to customer management and cross-functional coordination.
- Understanding of business processes within a multinational environment.
- Ability to enhance problem-solving communication and process improvement skills.
Remote Work :
No
Employment Type :
Intern
View more
View less