Analyst, IT Operations Night Shift

Job Summary

To support our extraordinary teams who build great products and contribute to our growth were looking to add a Analyst IT Operations Night Shift located in Austin TX.

Reporting to the Information Technology Manager the Analyst IT Operations Night Shift will responsible of performing operational processes and procedures to ensure all IT services systems and infrastructure meet business needs.

Day-to-day operational hold up and service delivery of the Hybrid Cloud IT infrastructure by monitoring and acknowledging to IT Infrastructure incidents through the incident tracking system. Proactively monitor systems for availability capacity and performance. Participate in the Patch management process IT Business Continuity and Disaster recovery planning and testing. Computer programming to automate manual IT Ops wherever applicable.

Shift Sun - Thu 11:00 PM to 7:30 AM

What a typical day looks like:

• Standard Operating Procedures and System Maintenance: Develop and implement Standard Operating Procedures (SOPs) for the day-to-day maintenance of applications and underlying systems ensuring reliable performance and adherence to technical specifications.

• Proactive Monitoring and Performance Management: Conduct proactive monitoring of enterprise systems to ensure they are adequately sized and performing optimally while defining and driving Service Level Agreements (SLAs) and conducting system tests to guarantee scalability usability and availability.

• Data Backup Security and Compliance: Establish and enforce proper backup and retention policies to minimize data loss while ensuring the integrity and security of enterprise data across Hybrid Cloud environments in line with industry best practices and regulatory compliance.

• Communication and Feedback Mechanisms: Establish clear communication channels and feedback mechanisms with customers peers and cross-functional teams to effectively gather requirements troubleshoot issues and coordinate system implementations.

• System Enhancements and Change Management: Propose and implement system enhancements including software and hardware updates while performing change management and tracking performance metrics to ensure adherence to budgets schedules and performance requirements.

The experience were looking to add to our team:

• Bachelors degree in Computer Science IT or related field.

• 6-12 months of related experience.

• Windows Operating systems.

• Basics Microsoft SQL scripting.

• MES Applicatin support.

• Basic skills in Relational databases Open-Source databases MSSQL.

• Basics of Troubleshooting Log analysis and data analytics.

• General understanding of system architectural concepts and methodologies.

• Collaboration skills and passion for technical challenges and operations support.

• Different IT Analyst position may require different knowledge of application skillset or tool. Having ability to learn and adopt with fast execution solve problem through applying best-in-class tools and methodology and ability to drive and work as a team for success should be considered as general requirement.

#LI-EA1

EA42

SS26

AA01

CH12

MS14

CC11

What youll receive for the great work you provide:

• Full range of medical dental and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job Category

Is Sponsorship Available