Wormtown Taproom Host

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profile Job Location:

Worcester, MA - USA

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Job Title:
Wormtown Taproom Host
Status: Full Time or Part Time
Reports to: Taproom Manager
Salary: $18/hr tips

JOB DESCRIPTION & EXPECTATIONS
Big things are brewing on Shrewsbury Street at Wormtown Brewery! Our Wormtown taproom is getting a full glow-up and were building a team ready to bring all that new energy to life! Were looking for hosts who bring the same spirit we put into our beer: fun flavorful a little quirky and proudly rooted in Massachusetts.
As a Taproom Host youll be the first point of contact for our guests in our newly upgraded space. Youll warmly welcome guests manage reservations and waitlists using Toast Tables and set the tone for a smooth enjoyable taproom experience. This role is multitasking at its finest in addition to hosting youll help support the taproom by running food bussing tables and stepping in wherever needed to keep service flowing and energy high.
If you love fast-paced environments great hospitality multitasking teamwork and creating moments people actually remember this is your chance to join a refreshed taproom with a big personality. Bring your energy your curiosity your love for craft beer culture and help us make our Shrewsbury Street location the go-to hangout once the doors reopen!

Essential Duties & Responsibilities

Customer Service and Guest Experience
  • Greet guests warmly and create an inviting first impression.
  • Manage reservations waitlists and table assignments using Toast Tables.
  • Communicate accurate wait times and assist with guest inquiries.
  • Guide guests through the taproom experience with a friendly knowledgeable approach.
  • Maintain a professional upbeat and guest-focused demeanor at all times.
Host & Floor Operations
  • Oversee guest flow to ensure efficient seating and optimal table turnover.
    Provide menus highlight specials and communicate any service delays or updates.
  • Coordinate with servers and bartenders to support seamless service.
  • Assist with takeout order handoff and guest check-ins as needed.
Food Running & Bussing
  • Run food to tables promptly and accurately.
  • Assist with clearing and resetting tables to maintain a clean and welcoming environment.
  • Support servers by refilling waters delivering condiments checking on tables and helping where needed.
  • Assist with keeping dish drop areas organized and efficient.
Cleanliness and Organization
  • Maintain cleanliness and organization in guest-facing areas including entryways host stand and dining areas.
  • Regularly sanitize high-touch points such as menus host stand and door handles.
  • Keep menus supplies and host materials stocked and organized.
  • Support taproom cleanliness by bussing wiping down tables and resetting spaces quickly.
Team Collaboration & Additional Responsibilities
  • Communicate effectively with servers bartenders runners and managers to ensure seamless service flow.
  • Support taproom operations during high-volume times events and festivals.
  • Assist with event setup breakdown and guest coordination.
  • Participate in team meetings tastings and brewery education sessions.
  • Perform additional duties or responsibilities as needed to support the taproom and ensure a great guest experience.
JOB REQUIREMENTS
  • Must be 18 years of age.
  • Previous experience in hospitality or customer service preferred.
  • Excellent communication and interpersonal skills.
  • Strong multitasking ability and comfort working in a fast-paced environment.
    Takes pride in punctuality professionalism and teamwork.
  • Strong team player with a willingness to assist colleagues and contribute to a positive work environment.
  • Available for days nights and weekend shift; Saturday and/or Sunday availability required.
  • Reliable transportation to and from the assigned work location.
  • Ability to stand and walk for extended periods lift up to 4050 lbs. and comfortably bend reach and twist.
  • Willingness to continuously learn about our beer offerings and the craft beer industry (previous craft beer knowledge a plus!)
  • Knowledge of Toast Tables Toast POS or similar reservation/seating software is a plus.
  • TIPs certification a plus (not required for all hosting duties but beneficial).
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ABOUT US

Wormtown Brewery is part of the Hendler Family Brewing Company.

HENDLER FAMILY BREWING COMPANY IS PROUDLY INDEPENDENT AND FAMILY-OWNED.

HFBCo was founded in 2011 by three brothers Jack Eric and Sam Hendler and is still family owned to this day. Our mission Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people we take pride in learning from and contributing to our vibrant community.
HFBCo is proud to offer the following benefits to our valued employees:
  • Medical Dental Vision Life/AD&D starting on day one
  • Matching 401k after 9 months of employment
  • Paid time off Vacation Sick time Company holidays
  • Training and industry-related education
  • Employee meals
  • Free case of our beer weekly (must be 21 years of age)
Hendler Family Brewing Company is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. If you require assistance or accommodation due to a disability please contact us at
Compensation: $18.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.




Hendler Family Brewing Co.

PROUDLY INDEPENDENT AND FAMILY OWNED

The story of Hendler Family Brewing Company is rooted in family values entrepreneurial spirit and a strong commitment to craft and community. Brothers Jack Eric and Sam Hendler continue a decades-old legacy that began in the 1950s when their grandfather Richard Hendler founded the Saxony Ice Company in New York. Their first jobs were alongside their father Paul and uncle Jeff who carried on the family business.

Guided by these values Hendler Family Brewing Company has grown from Jacks Abby Craft Lagers into a flourishing family business. Beyond brewing the company continues to invest in its people and community by offering diverse career opportunities providing nearly 300 jobs across five permanent locations in Massachusetts.

Jacks Abby Craft Lagers

Founded in 2011 by three brothers Jack Eric and SamHendler Jacks Abby has become a mainstay of the craft brewing scene in the Northeast and nationwide.

Jacks Abby brews lagers and only lagers. Born in Bavaria over 500 years ago lagers became beloved across Europe. Lagers feature a distinctive smoothness and fullness that no other beer has and that we think everyone deserves.

Since its inception the brewery has continued to uphold its mission of creating high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people we take pride in learning from and contributing to our vibrant community.

Learn more about Jacks Abby

Jacks Beverage Company

Jacks Beverage Company specializes in contract brewing and supply procurement.

Learn more about Jacks Beverage Company

Night Shift

In a Somerville MA apartment in 2007 when 3 friends began homebrewing beer for friends and family. Their hobby took place after work often stretching late into the night - what they called their night shift. Driven by a passion to craft more interesting and flavorful beers than the commercial options available they turned that hobby into something 2012 Night Shift Brewing officially launched in a small Everett warehouse setting the foundation for what would become a thriving independent brewery.

Today Night Shift Brewing continues to grow fueled by the same commitment to creativity quality and community. With a dedicated team of hardworking staff the company operates a taproom and brewery in Everett a restaurant and brewery at Lovejoy Wharf in Boston and a handful of seasonal Owls Nest beer gardens. Its portfolio of beverages can be found across the Northeast and beyond. Night Shift Brewing remains focused on three core valuesinclusivity innovation and ingenuitywhile embracing the mantra all styles welcome. We invite anyone and everyone to join us in welcoming all styles of beverages people and ideas. Welcome to the Night Shift.

Learn more aboutNight Shift

Wormtown

Wormtown Brewery started in 2010 on Park Ave in Worcester MA transforming an old ice cream shop into a small brewery. From the beginning the focus was on crafting great beer while staying true to its hometown roots. With strong support from the local community new recipes were created and refined.

Then came Be Hoppya bold West Coast IPA released at the height of the Hazy New England IPA craze. It stood out from the pack and quickly became a fan favorite.

As word spread so did the brewery. What started as a small Worcester operation grew into two taprooms and a brand recognized across New England. But no matter how far the beer travels the mission remains the same: to craft high-quality beer that brings people together with a smile one pint at a time.

Learn more about Wormtown


Benefits:401(k) matchingDental insuranceEmployee discountsFlexible scheduleHealth insurancePaid time offTraining & developmentVision insuranceWellness resourcesJob Title: Wormtown Taproom HostStatus: Full Time or Part TimeReports to: Taproom ManagerSalary: $18/hr tipsJOB DESCRIPTION & EXPECTATIONSB...
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