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Job Title: Medical Assistant (MA) Limited X-Ray Department: Center Operations
Classification: Non-Exempt Exempt Entity: Team Members affiliated with Joint Ventures
JOB RELATIONSHIPS
Responsible to: Regional Operations Manager
Assignments received from: Regional Operations Manager Team Leader
Positions supervised: None
JOB SUMMARY
In a collaborative manner the Medical Assistant with X-Ray will provide support to the Medical Providers
Radiologic Technologist and patients through a variety of tasks including but not limited to patient care
management organization and communication. This role is responsible for performing limited capacity x-rays for
patients and reporting results to Medical Providers.
The Medical Assistant with X-Ray completes all activities accurately with high quality and in a timely manner while
living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality
care through: an effortless experience a culture of care and seamlessly integrating with our partners and
communities. This vision is achieved through our five core values of Collaboration Innovation Diversity and
Inclusion Integrity and Accountability.
JOB REQUIREMENTS
Education
High School Diploma or equivalent required Graduate of a Medical Assisting Program preferred
Work Experience Medical Assistant experience preferred Experience performing x-rays preferred
Required
Licenses/Certifications
Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required (or must obtain within 15 months of hire): CCMA- Certified Clinical Medical Assistant (verified through NHA National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT American Medical Technologists or AAH American Allied Health) NCMA- National Certified Medical Assistant (verified through NCCT National Center for Competency Testing) NRCMA Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals) Or the following certifications are excepted at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant By State NY - N/A
OR - State Limited X-ray Cert/OR License for each body area the individual will perform WA - State Registration credential CT - N/A CA - Completed X-ray tech school in applicable body areas. Must have training and authorization in digital radiology. Must obtain and maintain Limited X-ray N/A MD- Certificate authorizing performance of x-rays without a license is required AR State Limited X-ray licensure required MO Completed X-ray operator instruction in the safe use of the equipment OK Completed X-ray operator instruction in the safe use of the equipment NC Although not required by state rules to enter orders Limited Techs must have one of the following: (1) MA school graduation; (2) MA certification; (3) CPOE order entry certificate. MI Completed X-ray operator instruction in the safe use of the equipment TX Limited X-ray Certificate VA-Limited Radiologic Technologist License or Radiologist Assistant License. Radiology Assistants must graduate from an educational program that is accredited by the American Registry of Radiologic Technologists (ARRT). RAs must then pass ARRT certification examination leading to the Registered Radiologist Assistant credential. DC Certified by ARRT
Additional Knowledge Skills
and Abilities Required Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service oriented Excellent written and verbal communication skills Strong organizational and planning skills Proficiency in MS Office and patient management software Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion to be able to better understand team members our customers and partners. Engages the strengths and talents of each GoHealth team member creating an environment of involvement respect and connection where the richness of ideas backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients partners and fellow team members deeply engaging in the business. Makes decisions with a focus on doing the right thing; treats team members our customers partners and vendors with dignity consideration open-mindedness and respect. Accountability: Always shows initiative demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles obligations and actions that
positively influence patient and customer outcomes our partnerships and the healthcare needs of our communities.
Additional Knowledge Skills
and Abilities Preferred None
ESSENTIAL FUNCTIONS Essential functions are those tasks duties and responsibilities that comprise the means of accomplishing the jobs purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job.
Responsible for limited x-ray services as needed
o Under the direction of the clinical provider perform x-ray services for patients by applying x-ray energy using
established procedures and safety protocols to assist in diagnosis or treatment of patients in all age groups from
newborn to elderly.
o Ensure patients are positioned correctly on or in front of equipment and protected during use.
Patient Registration
o Conduct patient registration which includes securing required paperwork and insurance documentation and
verification of insurance and patient eligibility.
o Process co-pays and schedule patient appointments for assigned center.
o Coordinate provider referrals to assigned Specialist.
o Answer patient questions regarding their care and keep them informed of their status.
Patient Preparation and Rooming
o Inform technical staff of patient flow.
o Prepare patients for examination which includes conducting interviews to verify patient information record
medical history; confirm purpose of visit;
o Perform preliminary physical test (blood pressure weight temperature etc.) for vital signs and escalate critical
cases to provider as needed.
o Conduct point of care testing as needed (i.e. flu strep urinalysis ECG HCG); and provide patient information to
provider.
Stocking
o Responsible for stocking supplies and maintenance of exam rooms front desk and reception area; ensure
providers have medical supplies needed.
o Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on
supplies.
Administrative
o Responsible for maintenance of medical records and scanning charts to patient files.
o Answer phone calls collect and sort daily incoming and outgoing postal correspondence.
o Ensure reception is well maintained.
o Conduct courtesy call-backs for patient follow-up.
o Perform opening and closing duties which includes cashing out end-of-day communication and securing the
building.
o Follow operating instructions to perform and document daily controls and calibration of equipment; maintain
Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns perform preventive maintenance
and submit repair tickets as needed.
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