Barista III Full Time

The Barista III at Silt Coffee Co is responsible for the day-to-day operations and provides timely and effective communication to the customers. This is a leadership role for baristas to take initiative and help manage the shops daily rhythm. The Barista III is responsible for creating an environment that welcomes new and existing customers to keep coming back for coffees teas and light fare. The Barista III ensures Silt Coffee Co stays clean inside and outside and maintains the highest quality specialty drinks and food along with friendly and professional service.

ESSENTIAL RESPONSIBILITIES

• Oversee beverage quality and workflow during shifts
• Train and mentor Barista I and Barista II staff
• Monitor inventory and coordinate with suppliers
• Support scheduling and shift planning
• Contribute ideas for seasonal drinks and customer engagement
• Ensures that Silt Coffee Co staff are friendly efficient and provide excellent customer service.
• Prepares and oversees food and drink items.
• Creates a rapport with customers by learning their names and favorite drinks.
• Processes transactions in the Point of Sales system ensures daily balances and reconciles sales with daily finance processes.
• Supervises stocking and operation of food and beverage machines.
• Ensures and/or maintains the safety and cleanliness of all food preparation service and work areas tools and facilities.
• Inform supervisor of any issues or feedback maintenance repairs and improvements to Silt Coffee Co equipment or furnishings. Maintains a clean workstation and atmosphere with frequent sanitization of high traffic areas and surfaces.
• Completes all catering orders and ensures timely and quality delivery of all items.
• Maintains familiarity with any new drink or food items clearly communicating notable changes to team members and customers.
• Ensures that no one steals products from Silt Coffee Co.

SILT CORE DUTIES

• Meets with leadership and effectively communicates the day-to-day operations.
• Wears Silt Coffee Co uniform adhering to the dress code policy at all times.
• Promotes Silt Coffee Co internally and externally in a positive & professional manner.
• Maintains good working relationships with other team members and contributes to positive work environment.
• Adheres to the Time and Attendance Policy (tardiness absences fobs makes adjustments to workday appropriately).
• Adheres to all workplace standards for cleanliness and sanitation.
• Adhere to all policies and procedures.
• Utilizes practices to ensure workplace safety while working in the following environments: office coffee shop and if applicable; vehicle.
• Utilizes Silt Coffee Co resources and equipment appropriately and efficiently.

Competencies

1. Read and follow established recipes for consistency and quality.
2. Ethical Practice
3. Relationship Management
4. Communication
5. Leadership
6. Basic math skills (reconciling finance processes and maintaining inventory)

Work Environment

This job operates in a professional coffee shop environment. This role routinely uses standard barista equipment microwave convection oven panini press waffle iron refrigeration/freezer temperatures and other restaurant equipment Point of Sale system phones and alarm system.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job the employee is regularly required to talk or hear. The employee frequently is required to stand walk; lift use hands to finger handle or feel; and reach with hands and arms.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Salary

Starting at $16.00; varies on experience

REQUIRED KNOWLEDGE SKILLS AND ABILITIES:

• 5 years or more barista experience preferred
• High energy with excellent interpersonal leadership and organizational skills.
• Loves people and believes that food and coffee is a common language that binds us together.
• Creates a fun and friendly environment for customers while serving the best products.
• Creative and effective problem-solving skills.
• Knowledge of Federal State and Local laws regarding food preparation and handling.
• High School diploma or GED preferred
• Demonstrated experience in managing a food service program preferred.
• Ability to accept constructive feedback and to work collaboratively with upper management and other stakeholders to identify and facilitate needed improvements to the food service program.
• Valid Drivers license dependable transportation and vehicle insurance.
• Committed to the mission of the coffee shop and able to maintain their working hours as part of the contribution to the coffee shop staff.