Senior Manager, Business Planning and Operations (Onsite-Bellevue, WA)

Position Summary

Role and Responsibilities

Role & Responsibilities

The Senior Manager of Business Planning & Operations leads end-to-end business planning demand forecasting supply chain alignment and financial performance management for Samsungs MX business. This role partners closely with sales and finance to manage revenue forecasting while also owning CPFR processes for key accounts/categories.

The role requires strong analytical rigor cross-functional leadership and the ability to influence teams across Sales SCM Finance and external partners.

Demand Planning CPFR & Channel Operations

• Lead the collaborative Planning Forecasting and Replenishment (CPFR) process for key accounts/categories
• Manage weekly PSI reviews to evaluate sales performance forecast risks and drive alignment of production and inventory for product availability and launches
• Develop weekly demand forecasts incorporating sales trends promotions and inventory levels to meet sales financial and operational goals
• Maintain systems and tools that track real-time sales inventory and order forecasts; manage inventory and order forecasts manage inventory reconciliation and exception analysis
• Coordinate with HQ and cross-functional teams to resolve escalations related to demand production allocations delivery schedules and inventory

Financial Planning & Revenue Management

• Lead short- and medium- term revenue forecast processes working collaboratively with Finance and SCM teams to align assumptions identify risks and opportunities and provide actionable recommendations to senior leadership
• Partner with Finance and SCM to plan and monitor offer spend ensuring promotional investments support overall business objectives and synchronized with operational KPIs
• Track weekly revenue performance and coordinate cross-functionally to execute mitigation plans for gaps to forecast
• Conduct pre- and post-event analysis for promotions including accrual accuracy ROI assessment and lessons learned for future cycles
• Facilitate alignment discussions between SCM Finance and Sales to ensure a shared accurate view of revenue forecasts offer spend utilization and operational constraints.

Operational Excellence & Cross-Functional leadership

• Develop executive dashboards KPI reporting and actionable insights for senior management and HQ
• Respond to ad hoc analytical request with clear data-driven recommendations
• Drive improvements in forecasting cadence accuracy and cross-functional workflow efficiency
• Lead cross-functional alignment across Sales SCM Finance and Marketing to ensure consistent planning assumptions

Minimum Qualifications

• Bachelors Degree in Business Finance Supply chain Economics or related filed
• 8 years of experience in business operations financial planning demand planning sales operations supply chain FP&A or commercial finance
• Strong analytical and modelling skills; ability to translate data into actionable insights
• Advanced Excel and PowerPoint expertise
• Proven ability to collaborate across large matrixes organizations
• Strong communication skills with experience presenting insights to senior management
• Ability to multitask prioritize and operate independently in a fast-paced environment

Skills and Qualifications

Preferred Qualifications:

• Masters degree (MBA or related filed)
• Background in promotional finance offer-spend modelling or trade investment ROI
• Demonstrated ability to influence without authority and manage cross-functional initiatives
• Excellent communication presentation and stakeholder management skills
• Strong problem-solving and decision-making capabilities under tight deadlines
• Experience working with large U.S. carrier or retail accounts preferred
• High attention to detail integrity and ability to handle confidential information
• Comfortable working in fast-paced dynamic environment and adapting to evolving priorities

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The salary range for this role is expected to be between $151000 and $175000. Actual pay will be determined considering factors such as relevant skills and experience and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.

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